Sr. Network Administrator

Blaze Credit Union•St. Paul, MN

5d•$78,491 - $117,736•Onsite

About The Position

This position is responsible for designing, implementing, monitoring and managing the local and wide area networks of the organization and ensuring maximum uptime of network connectivity for users. Other responsibilities for the role can include designing system configurations, documenting and managing the installation of a new network, and maintaining and upgrading existing systems as necessary. This role will also provide 3rd level support to staff and the IT department to ensure efficient operations. A can-do attitude, deep knowledge of networks and a natural ability to drive towards results will be key to success in this role.

Requirements

Minimum High School degree or equivalent.
Minimum 5 years network infrastructure, datacenters, wide/local area.
Demonstrated Knowledge of Microsoft Active Directory, Group Policies and network services.
Experience working with Firewalls, Routers and Switches.
Experience with Zero Trust Networking solutions.
Project management skills such as prioritizing tasks and work in accordance with Blaze policies and procedures.
Ability to grasp complex tasks and processes and chart the best course of action.
Ability to communicate clearly with Blaze staff and outside venders.
Ability to troubleshoot problems and develop solutions with a degree of creativity.
Ability to maintain confidentiality of information stored on the network.
Ability to be part of an on-call rotation assisting in troubleshooting and resolving issues after-hours, weekends, and holidays.
Ability to analyze and learn new technologies quickly.
Ability to manage time and follow processes.
Strong documentation skills.
Ability to interact/respond to members/staff politely based on a general ‘script’; written communications are templated.

Nice To Haves

CCNA, CompTIA Network+ or other industry related certifications preferred.
Disaster recovery and business continuity plans a plus.

Responsibilities

Administration and maintenance of network systems.
Administer network equipment such as switches, routers, firewalls.
Administer the storage environment.
Assist with network security equipment.
Apply updates, hotfixes and patching of network equipment and infrastructure as needed.
Engage in projects, as needed, to facilitate network connectivity.
May act as a project manager as needed for network infrastructure related projects.
Engages with vendors for acquisition of network devices, support and/or new telecommunication services.
Assist with design and architecture of network infrastructure.
Work on assigned infrastructure projects with guidance from management.
Provide updates to management on projects and ticket status.
Troubleshoot network system issues.
Work independently on assigned 3rd level help ticket to meet SLA agreement with staff.
Troubleshoot and correct network system errors or issues.
Ensure high availability and recovery of mission critical systems.
Monitor all network equipment to ensure high availability and peak performance of critical network systems.
Ensure and validate backups of network systems in case recovery is needed.
Research, design and implement new network systems.
Research new network technology to enhance network infrastructure with minimal supervision.
Work closely with designing and implementation of new network systems.
Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Exhibit Blaze’s Core Value’s: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back.
Regular and predictable attendance.
Perform other duties as assigned to support effective department operation.