Sr. Network Administrator

WinCo Foods•Boise, ID

About The Position

The Sr. Network Administrator supports, analyzes, and documents enterprise WAN, LAN, and WLAN networks serving corporate offices, stores, and distribution centers. The role installs, configures, and maintains network hardware and software to meet company performance requirements; diagnoses, resolves, and documents network problems to minimize downtime; and provides end-user training, consulting, and assistance. The administrator may manage IT network projects and is expected to consistently provide world-class customer service. The position works with IT staff and business users to maintain network infrastructure, security, documentation, and service levels. It also responds to emergency outages, participates in network or security incident response, and remains on call for emergency network outages. Other related work may be assigned.

Requirements

  • Bachelor’s degree in a technology-related discipline or demonstrated equivalent experience.
  • At least 4 years of network administration experience.
  • Technical knowledge of Cisco IOS and Aruba AOS network operating systems.
  • Experience administering an SNMP MIB-based network monitoring system.
  • Technical knowledge in at least three of the following five areas: network routing protocols (OSPF, BGP, HSRP, VRRP); switching protocols (LaCP, PaGP, Etherchannel); security protocols (IPSec, GRE, 802.1x); wireless 802.11a/b/g/n; or WAN protocols (DMVPN, MPLS).
  • Strong analytical and problem-solving skills, with keen attention to detail.
  • Ability to implement secure network segmentation through VLAN technologies.
  • Ability to use Netflow effectively to diagnose high-level network issues.

Nice To Haves

  • 3 years of retail grocery experience.
  • CCNA, ACMA, CCNP, or ACMP certification.

Responsibilities

  • Collaborate with IT staff to create optimal network performance and configurations.
  • Provide system support for cabling and networking hardware and software products.
  • Maintain network hardware and software, including routers, switches, WLAN controllers, VPNs, and PBXs.
  • Monitor network performance and respond to alerts as necessary.
  • Maintain security solutions, including firewalls, intrusion prevention systems, and VPNs.
  • Manage network assets, including maintaining an inventory of network components.
  • Research network products, services, protocols, and standards in support of procurement and development.
  • Prepare and maintain accurate documentation, procedure manuals, and help guides for network installations.
  • Respond to emergency network outages and be on call for such emergencies.
  • Perform on-site analysis, diagnosis, and resolution of common network hardware and software problems.
  • Conduct automated routine updates to network infrastructure configurations.
  • Maintain current knowledge of business continuity and disaster recovery plan executables.
  • Participate in response to network- or security-related incidents.
  • Provide guidance and training to IT staff as required.
  • Manage assigned projects to deliver services that meet established objectives on time and within budget.
  • Work with end users and department heads to identify, maintain, and document network service levels.
  • Provide end-user training, consulting, and assistance as required.

Benefits

  • Top-tier medical plans.
  • Tuition support.
  • Employee Stock Ownership Plan (ESOP).
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