Sr. National Accounts Manager
Elementia•Houston, TX
•Remote
About The Position
The Senior National Account Manager leads the strategy, profitable growth, and execution of assigned national accounts across 2-step distribution, dealers, retailers, and builders, including KB Home. This player-coach role owns customer relationships, commercial programs, forecasting, and account performance while leading and developing one direct report.
Requirements
- 5+ years of progressive sales or national account experience in building materials, exterior products, construction products, or a related industry.
- Demonstrated success managing complex, multi-location accounts and delivering profitable growth.
- Experience with 2-step distribution and dealer channels; national retail and production-builder experience preferred.
- Experience with account planning, pricing, negotiations, forecasting, and profitability management.
- Experience leading or developing sales, channel, analytics, or account-support talent; formal people-management experience preferred.
- Proficiency with CRM, Excel, and business intelligence or customer data.
- Bachelor’s degree in business, sales, marketing, or a related field preferred, or equivalent relevant experience.
Nice To Haves
- National retail and production-builder experience preferred.
- Formal people-management experience preferred.
- Bachelor’s degree in business, sales, marketing, or a related field preferred, or equivalent relevant experience.
Responsibilities
- Own account strategies, annual business plans, and revenue, volume, margin, and growth objectives.
- Build relationships across customer leadership, purchasing, merchandising, operations, supply chain, finance, and field teams.
- Identify opportunities to expand product placement, geographic reach, customer penetration, and share of wallet.
- Lead pricing, rebate, incentive, contract, and service negotiations within established approval guidelines.
- Manage account profitability, forecasts, pipeline, inventory or sell-through insights, and business risks.
- Lead customer business reviews, line reviews, and executive meetings with clear recommendations and action plans.
- Partner with Directors of Sales, ASMs, and TSMs to translate national strategies into regional and local execution.
- Lead the national commercial relationship with KB Home, including account strategy, pricing, forecasting, product alignment, and issue resolution.
- Coordinate with Finance, Marketing, Product Management, Sales Operations & Enablement, Customer Experience, Supply Chain, Operations, Quality, and Legal to execute customer commitments.
- Lead, coach, and develop one direct report with clear priorities, expectations, and development goals.
- Delegate work effectively to improve customer responsiveness, quality, and efficiency.
- Provide regular feedback and support development in analytics, reporting, forecasting, account planning, and program execution.
- Conduct performance and development discussions and support onboarding and training.
- Foster collaboration, accountability, and strong follow-through across the account team.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
