Sr. MTS, Software Engineer

eBay•San Jose, CA

9h•Hybrid

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: eBay, Inc. seeks Sr. MTS, Software Engineer in San Jose, CA

Requirements

Master’s degree, or foreign equivalent, in Computer Science, Information System, Business Administration or a closely related field plus five years of experience in the job offered or a related occupation.
Employer will accept a Bachelor’s degree, or foreign equivalent, in Computer Science, Information System, Business Administration or a closely related field plus seven years of experience in the job offered or a related occupation.
Java (5 years)
Kubernetes (4 years)
Metrics Platform (4 years)
Events Platform (3 years)
Traces (3 years)
Logs Platform (5 years)
Performance Analysis (5 years)
Systems debugging (5 years)
Model-Base Development (2 years)
AI/ML (2 years)

Responsibilities

Enhance reliability and observability and collaborate closely with product developers to improve the reliability and observability of services and data pipelines.
Responsible for designing and implementing custom observability solutions using eBay’s internal platforms, ensuring that telemetry—comprising metrics, logs, and traces—will be effectively instrumented and actionable.
Facilitate faster triage and root cause identification during production issues, laying the groundwork for new services to be built with reliability and debuggability from the outset.
Develop tools that support Site Reliability Engineering (SRE), operations teams, and product development teams by simplifying the triaging of complex issues.
Employ advanced techniques such as continuous profiling, heap analysis, and thread dump correlation to efficiently detect performance regressions or anomalies.
Lead initiatives aimed at building resilient systems that enhance eBay’s infrastructure during failure scenarios, ensuring graceful degradation or recovery when parts of the system become unavailable.
Provide essential support to the Network Operations Center (NOC).
Triage and mitigate incidents across eBay’s infrastructure to minimize customer impact.