Sr Mission Communication Spec (Data)

Nevada National Security Sites•Las Vegas, NV

11h•Onsite

About The Position

Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site’s Cold War legacy. Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today. In this environment, the best ideas need to be voiced and every opinion matters. MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more. MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc.

Requirements

Bachelor’s degree in a computer-related field or equivalent training and experience and at least 5 years of related experience.
Knowledge of technical principles, theories, standards, practices and procedures.
Working knowledge of Microsoft Windows environment and Microsoft Office desired.
Experience in communications, business, project management or related discipline
Working knowledge of data entry, computerized maintenance management systems, call center or network operation center, or IT service management systems.
Must possess excellent oral and written communication skills with proficiency in composition, proofreading, grammar, spelling and punctuation.
Must be willing to perform on-call duty and ensure availability to work non-standard hours.
Personnel may be requested by leadership to work in excess of 40 hours per week due to projects, activities, and emergences; critical operational demands may occasionally require off-shift work.
Pre-placement physical examination, which includes a drug screen, is required.
Must possess a valid driver’s license.
Must be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship, at least 18 years of age.

Responsibilities

Develop and design system architecture based on requirements, scalability, reliability, and performance.
Troubleshoot the building, installation, configuration, operation, documentation, and maintenance of mission response infrastructure equipment, software, hardware, video teleconference (VTC), audio-visual and next generation communications kits.
Implement plan and design of infrastructure components such as servers, storage networking, applications, and services required to support systems.
Provide technical support to end-users by troubleshooting hardware and software issues, resolving technical problems, and assisting with system configurations and installations.
Monitor server environments, including physical and virtual servers, to ensure availability, reliability, and performance.
Implement backup and recovery solutions to protect data integrity and ensure business continuity.
Administer user accounts, groups, and permissions.
Maintain the integrity and availability of Directory Services for identity and access management.
Perform data entry (Footprints, WASP, SolarWinds, etc.), phones, customer requests, and ticketing workflow in the ECN Network Operations Center (NOC).
Interface with vendors and customers as required.
Participate in the Deployment Authorization Program (DAP) for emergency response and temporary duty location (TDY) for non-emergency response travel.
Support National Emergency Response group’s emergency response drills, exercises and real world events through on-call availability and travel via commercial and military aircraft when required, and provide reachback to the Home Team.
Familiar with current satellite, voice, video teleconference, data communications, and/or cybersecurity policies and practices.
Travel as part of an installation or restoration team when directed.
Perform other duties assigned by Management.