Sr. Microsoft 365 Business Systems Analyst

GM Financial • Detroit, MI

1d • Hybrid

About The Position

The Senior Microsoft 365 Business System Analyst is a senior technical specialist responsible for architecting, governing, and optimizing Microsoft 365 solutions at enterprise scale, including work involving low‑code and no‑code development within the Power Platform. The successful candidate will combine deep knowledge of Microsoft 365 with experience creating business applications, automations, and workflows that support organizational needs. This role works closely with Project Managers, Product Owners, and Lead Engineers to gather requirements, design practical business solutions, and support enterprise migrations. The Senior Analyst leads solution implementations, guides platform governance, and serves as an escalation point for Microsoft 365 and Power Platform services. The role operates with significant autonomy, turning business needs into effective technical solutions while mentoring team members and promoting best practices.

Requirements

• Expert knowledge of Microsoft 365 architecture and governance
• Deep knowledge of information technology systems, infrastructure and operations
• Deep understanding of cloud computing technologies, business drivers and emerging computing trends
• Advanced Power Platform and automation expertise
• Advanced knowledge and understanding of industry trends and new technologies and ability to apply trends to architectural needs
• Advanced knowledge of enterprise platforms and operating systems as well as knowledge of key business functions and processes
• Solid understanding of Agile development, Scrum and Application Lifecycle Management
• Expert PowerShell scripting and automation
• Strong architectural and analytical skills
• Proven experience with Canvas Apps and Model-Driven Apps development
• Experience with Power Platform COE Kit and administration
• Expertise with Microsoft Dataverse, SharePoint integration, Power Automate, and Copilot Studio
• Expertise with ALM (Application Lifecycle Management) in Power Platform
• Experience and Education High School Diploma or equivalent Required
• Bachelor’s Degree in related field or equivalent work or military experience preferred
• 3-5 years of experience in an IT environment and respective business area in analyzing and implementing applications systems
• 3-5 years experience in implementing, configuring, customizing, administering, and troubleshooting M365 applications
• Expertise in articulating the business drives and architectural approach/trade-offs during discussions for solution buy-in at various levels and gain consensus
• Expertise in driving new infrastructure technologies from proof-of-concepts to full production implementation
• Expertise in driving cloud migration and strategy initiatives

Responsibilities

• Infrastructure Design & Architecture Architect and govern enterprise-scale Microsoft 365 solutions across Azure, SharePoint Online, Teams, OneDrive, Entra ID, Power Platform, Copilot Studio, and Nintex
• Work closely with business stakeholders to understand requirements and translate them into technical specifications
• Partner with IT and other external workgroups for the integration of applications that support M365 solutions
• Own technical standards, governance models, and reference architectures
• Design and maintain advanced PowerShell automation and ALM frameworks
• Lead complex Power Platform and Copilot Studio solution implementations
• Expertise in creating Canvas Apps, Model-Driven Apps, and working with Dataverse, SharePoint, Power Automate, Copilot Studio, Nintex automation cloud, and Nintex forms
• Serve as highest-level escalation point for complex platform issues
• Provide direction to and mentor team members
• Continued self-led training on upcoming trends and changes pertaining to M365 products
• Partner with security, architecture, and enterprise platform teams
• Adhere to best practices in coding, testing, and deployment
• Available for On-Call and after-hour tasks

Benefits

• Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
• Competitive pay and bonus eligibility
• Flexible hybrid work environment, 2-days a week in office

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED