Sr Mgr, Vendor Management

BCU•Vernon Hills, IL

About The Position

This role will be responsible for partnering with the Procurement and Legal Team, along with the lines of business and other Risk/Compliance/Audit and Security areas, to maintain, review, refine and oversee an effective third-party management program and framework.

Requirements

An undergraduate degree in Supply Chain Management, Information Security, Business Administration, or other appropriate academic major.
Eight (8) or more years of hands-on experience as a senior manager working with vendors, preferably in a banking or other financial institution environment.
A working knowledge of the LogicGate application, preferably in a vendor management or other risk analysis capacity.
Self-motivated with proven teamwork and negotiation skills.
Extensive knowledge of vendor management concepts including information security, risk and root cause analysis, contract administration, and procurement concepts.
Demonstrated vendor due diligence knowledge.
Must have strong analytical and communication skills to be impactful at all levels of the BCU organization, including external regulators and partners.
Ability to identify and quickly adapt to changing priorities.
Ability to draw conclusions and present data and recommendations to management at all levels of the BCU organization.

Nice To Haves

A graduate degree is highly preferred.

Responsibilities

Assists with refining and maintaining the Vendor Management program, its processes and procedures.
Partner with vendor management system vendor to ensure that the application accurately reflects BCU's vendor management processes and procedures ensuring accurate recordkeeping.
Develop, modify, and maintain vendor management support and training materials.
Manages the day-to-day risk assessment process for all vendor onboarding activities in partnership with Procurement, Legal and other BCU stakeholders doing business with the third party.
Critically evaluates third-party vendor operational and security controls for risk.
Identifies, responds, and where necessary, escalates any perceived vendor risks to the Business Owner, Information Security, Architecture, Finance, BCP, Investment Counsel, Procurement or Legal departments, as appropriate.
Manages and provides status reports on portfolio of active vendor management review activities.
Provides requested reporting on adherence to key performance indices, service level agreements and financial targets.
Develops and manages the vendor performance scorecard review process and assists in defining Business Owner metrics.
Facilitate discussions with BCU vendor and relationship managers on perceived value of the vendor relationship reflected in regular performance monitoring activities.
Develop/maintain strong long-term working relationships with key business decision makers internally and externally with vendors and stakeholders throughout the year.
Partners with business owners to ensure that BCU's adheres to our critical vendors' user acceptance requirements, or that the appropriate risk is defined, measured and mitigated.
Administering full life cycle for vendor management processes and incorporating best practices.
Analyze vendor management programs and identify continuous improvement processes.
Working closely with vendors on a day-to-day basis.
Establish KPIs and reporting frameworks to measure and improve vendor management program.
Record all final third-party contact terms in the vendor management system or record.
Partnering with the business and legal teams, ensure vendors meet regulatory, quality and compliance standards through informing the contract processes as well as performing routine due diligence.
Participate in NCUA and other internal and external audits through orchestrating responses by providing required evidence to accurately reflect BCU's vendor management processes.
Other responsibilities as assigned.