Sr. Mgr, Quality Programs

Lam Research•Fremont, CA

16h•$137,000 - $287,000•Hybrid

About The Position

The Global Quality Team is seeking a key contributor to achieve Lam’s Quality Vision through the successful execution of cross-functional Quality programs. As a Program Manager at Lam, you will be responsible for owning key critical quality programs and leading the expansion of the 8D program. The 8D program is Lam’s primary mechanism for resolving nonconformances identified in products and services. You will leverage your problem-solving expertise and semiconductor technical knowledge to advance Lam’s vision and goals for sustainable problem solutions and customer satisfaction.

Requirements

15 years of related experience with a bachelor’s degree, 12 years of experience with a master’s degree or 8 years of experience with a Ph.D.
BA/BS degree in a STEM field and/or Quality Management.
Experience as a Project/Program Manager with escalating responsibilities.
Demonstrated ability in advanced structured problem-solving methodologies (8D, DMAIC, PDCA), Lean Six Sigma, and other established quality tools.
Experience in successfully leading others in structured problem-solving methodologies and the use of quality tools to solve complex problems.
Knowledge and application of change management methodologies across a global organization is required.

Nice To Haves

Knowledge of and experience working with semiconductor device properties, product development, and manufacturing processes is highly desired.
Experience in Quality Management, Product Development/Engineering, Manufacturing, or Customer Service is a plus.
ISO 9001:2015 auditing and/or participation is a plus.
Ability to demonstrate forward-thinking through the integration of data analytics and AI applications is highly preferred.

Responsibilities

Optimize the design, deployment, execution, and measurement of Lam’s Key Quality Programs.
Ensure successful resolution of nonconformances to positively impact Lam’s customers.
Proactively use nonconformance data analysis to improve manufacturing practices and supplier part quality and decrease Cost of Poor Quality.
Influence and enhance Lam's Quality culture by advocating for strong problem-solving skills across the organization.
Perform assessments and audits of in-flight 8D records and improve outcomes via coaching or mentoring record owners toward successful resolution, including recurrence prevention across global sites.
Perform data analysis to understand root causes of cycle time completion delays and below-target audit scores; collaborate with stakeholders for developing solutions.