Sr. Mgr, NGS Programs

NetApp, Inc.•Wichita, KS

2d•$190,000 - $210,000•Onsite

About The Position

The Sr. Manager of Lifecycle and Renewal Sales Insights will serve as the strategic leader and hands-on architect for our organization’s data intelligence ecosystem. This role owns the end-to-end data strategy, roadmap development, governance, and analytics delivery for both LCM and Renewal Sales functions. Operating as a "player-coach," you will manage an existing team while actively designing data architecture requirements and executing high-impact ad-hoc analyses. You will act as the critical data conduit between the LCM and Renewal Sales organization and key cross-functional enterprise partners to drive automated, self-service insights and support major systems rollouts.

Requirements

8+ years of experience in data analytics, data architecture, or business intelligence, with at least 3+ years in a dedicated leadership or people-management role.
Proven track record supporting Inside Sales, Renewal Sales, Customer Experience (CX), or recurring revenue operations within a B2B SaaS or enterprise technology environment.
Deep expertise in designing data architectures, data modeling, SQL, and enterprise BI tools (e.g., Tableau, PowerBI), alongside familiarity with quoting tools (CPQ) as well as CRM/customer success platforms (Salesforce, Certinia).
Exceptional communication skills with a demonstrated ability to translate complex data infrastructure needs to Finance, IT, RevOps, and executive leadership.
Thrives in a hybrid "player-coach" capacity, balancing high-level strategic alignment with the agility to execute technical tasks independently.

Responsibilities

Define, champion, and execute the holistic data intelligence strategy and long-term roadmap for both Renewal Sales and LCM.
Establish and enforce rigorous data governance standards, definitions, and compliance protocols across all renewal sales and lifecycle management data assets.
Architect scalable data structures and system requirements that transform raw lifecycle metrics into actionable business intelligence.
Lead, mentor, and scale the data analytics team, providing direct management and career development for reporting analysts.
Act as an individual contributor to deliver complex, high-priority ad-hoc analyses while long-term self-service reporting frameworks are being established.
Drive the migration from manual data delivery to robust, automated self-service dashboards for business stakeholders.
Serve as the primary, authoritative conduit representing data needs across Enterprise Revenue Data Management (ERDM), Revenue Operations (RevOps), Finance, Order Management (OM), CX, IT, and executive stakeholders.
Own the data architecture and technical requirements for the Project Aura, ensuring data integrity and stability to enable broader automation and innovation remits.