Sr Mgr Quality Assurance
About The Position
At The Hershey Company’s Reese plant in Hershey, Pennsylvania, the Sr Mgr Quality Assurance leads Quality Assurance, Microbiology, and Sanitation across a high-speed manufacturing environment. The role oversees multiple teams and large-scale food quality and safety programs, strengthening controls, quality systems, audit readiness, and risk mitigation to protect consumers and product integrity. The position partners with plant, regional, and senior leaders to translate performance trends and emerging risks into recommendations and build capability across the Food Quality & Safety organization. It is responsible for strategic planning, regulatory and standards compliance, incident response, quality management systems, audit readiness, cross-functional coordination, and team development.
Requirements
- At least 7 years of relevant experience in quality assurance, food safety, manufacturing, or a related field, aligned with the Sr Manager job level.
- Demonstrated leadership of teams and complex quality or food safety programs in a manufacturing environment.
- Experience with regulatory compliance, quality systems, audits, incident response, and continuous improvement.
- Bachelor’s degree required.
Nice To Haves
- High-speed consumer goods manufacturing experience and direct people leadership.
- Bachelor’s degree in Food Science, Food Engineering, Biology, Management Science, or a related field.
- SQF Practitioner, Preventive Controls Qualified Individual, HACCP, and/or Six Sigma certification.
Responsibilities
- Lead teams responsible for food safety, quality assurance, microbiology, sanitation, pest control, hazard controls, monitoring, and documentation.
- Develop and execute short-term strategic plans and continuous improvement initiatives to strengthen quality systems, reduce process variability, and improve operational reliability.
- Ensure compliance with applicable federal, state, and local requirements, Hershey standards, and Global Food Safety Initiative and Safe Quality Food standards.
- Lead risk assessments, significant incident investigations, root-cause problem solving, and corrective and preventive actions; verify that actions are effective and sustained.
- Optimize quality management systems, including policies, specifications, standard operating procedures, HACCP/System Control Plans, and work documentation.
- Maintain inspection and audit readiness and serve as a primary plant liaison during governmental inspections and quality-related incidents or crises.
- Partner cross-functionally on new or changing products and processes, and communicate performance, risks, and recommendations to senior leaders.
- Coach and develop managers and subject matter experts, and support workforce planning, succession, training, budgeting, and team capability.
Benefits
- Medical, dental, and vision coverage.
- Wellness programs supporting physical and mental health.
- Competitive pay and annual incentive opportunities.
- 401(k) with company match.
- Paid time off and company holidays.
- Flexible ways of working where applicable.
- Career development programs and learning opportunities.
- Internal mobility.
- Performance-based incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
