Sr Mgr, O&M Operations
About The Position
This position manages small and/or less complex maintenance projects, or multiple site managers overseeing multiple small and/or less complex sites or projects within Operations & Maintenance. Responsibilities may include mobilization and operational sales and marketing targets. The role maintains client relationships, manages contract performance and returns, identifies profit-sharing or bonus opportunities, reviews business risks, and identifies future client needs and upselling opportunities. It also uses analytical tools to assess client organizations and develop profitable engagements and plans for moving client operations toward a proposed future state. The position acts as the first point of contact for the Client Plant Manager, managing maintenance, modification, and outage work in accordance with the prime contract. It ensures planning and scheduling are integrated with plant operations, oversees estimates and resource plans, administers contract cost and schedule controls, and establishes efficient work practices. The role also reviews contracts, negotiates approved change orders, sets project goals, manages rate and wage changes, and reviews existing drawings and projects to identify additional engineering design needs.
Requirements
- Accredited four-year degree or global equivalent in an applicable field and seven years of related work experience, or a combination of education and directly related experience totaling eleven years if non-degreed; local requirements may differ.
- Ability to communicate effectively with management, coworkers, clients, vendors, contractors, and other stakeholders.
- Job-related technical knowledge necessary to complete the job.
- Ability to learn and apply applicable local, state/province, and federal/national statutes and guidelines.
- Ability to attend to detail and work in a time-conscious and time-effective manner.
Nice To Haves
- Typically holds a degree, preferably in engineering or business, with at least seven years of O&M home-office or site experience and five years managing small-to-medium, somewhat complex O&M sites or projects.
- Experience in an operating commercial plant.
- At least seven years in a supervisory or management position.
- Experience in a heavy industrial environment as a Maintenance Manager or Senior Supervisor.
- Excellent oral and written communication skills.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to present information effectively and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to solve practical problems and handle situations with concrete variables and limited standardization.
- Ability to interpret written, oral, diagrammatic, or schedule-form instructions.
- Experience managing budgets.
- Experience in conflict resolution.
Responsibilities
- Maintain client relationships through regular communication, including informing clients of Fluor activities, advising on potential improvements, assessing changing needs, developing teamwork, and seeking performance feedback.
- Manage work according to contract terms, eliminate leakage, and optimize returns.
- Identify opportunities for profit sharing or bonuses by assessing whether value-added incentive programs should reward employee performance.
- Review assigned risks regularly and identify significant business risks for Fluor.
- Identify future client requirements and upselling opportunities through on-site assessments and proposed project plans.
- Use analytical tools and techniques to assess client organizations, pursue engagements with significant profitability potential, and help transform client operations toward a proposed future state.
- Perform other duties as assigned.
- Serve as the first point of contact for the Client Plant Manager by conducting quarterly interviews and maintaining close client relationships.
- Manage and execute maintenance, modification, and outage activities according to prime contract requirements.
- Ensure maintenance planning and scheduling are integrated with plant operations.
- Provide maintenance planning services, including work-order estimates.
- Ensure contract duties and responsibilities are clearly defined, documented, understood, and followed.
- Establish and maintain practices and procedures that maximize efficiency in work execution.
- Provide resource plans addressing resources, costs, scheduling, and other details required for safe and efficient work execution.
- Administer contracts for cost, schedule, safety, and other project controls, and furnish and maintain project billing instructions.
- Analyze historical data to help clients achieve equipment reliability at optimum costs.
- Review contracts annually and negotiate change orders approved by company management.
- Establish annual goals and objectives for assigned projects with division management.
- Approve salaried rate changes and renegotiate craft wage rates annually with owners.
- Review existing drawings and old projects for accuracy and determine additional engineering design needs.
Benefits
- Medical, dental, and vision plans
- Employee assistance program (EAP)
- Disability coverage
- Life insurance
- Accidental death and dismemberment coverage
- Voluntary benefit plans
- 401(k) with company match
- Paid time off for salaried employees, including personal, bereavement, sick, and holiday leave
- Paid sick leave per state requirement for craft employees
- Parental leave
- Training and development courses
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What This Job Offers
Job Type
Full-time
Career Level
Senior
