Sr Mgr - Line Mtc Planning

United Airlines•Arlington Heights, IL

About The Position

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities This position leads the Network Operations Center (NOC) Line Maintenance Planning Team in administering all routine and non-routine planning functions for its fleet of 750+ modern aircraft while ensuring all required items are scheduled within their maintenance program limits. The Senior Manager reports directly to the Director of Line Maintenance Planning. This position is responsible for managing and maintaining all departmental plans, policies, and processes while meeting the demands of a growing flight operational schedules. This position also requires a technology-based mind-set able to develop, test, implement and train the Line Planning Team on new software platforms.

Requirements

Bachelor's degree or 4 years of relevant work experience
Bachelor’s degree in aviation technology/engineering or management and/or FAA Airframe and Powerplant License
EXTERNALLY FOCUSED: Understands the upstream and downstream implications of his/her work
Tracks and shares external trends, best practices or ideas
PERFORMANCE DRIVEN AND ACCOUNTABLE: Has high-performance standards
Outperforms her/his peers
FAST/AGILE: Removes barriers to move faster
Experiments and adapts
Thrives under pressure and fast paced environments
SMART RISK: Makes data-driven bold decisions/recommendations using sound judgment
EMPOWERED: Brings solutions instead of problems
Challenges the status quo and has the courage to take an unpopular stance
GROWTH MINDSET: Demonstrates curiosity
Welcomes failure as a learning opportunity
Up to 25% travel required for training and mandatory meetings
7 years of aircraft maintenance industry experience
5 years in a leadership role
Strong background and in-depth knowledge of Federal Aviation Regulations pertaining to maintenance programs and procedures, aircraft maintenance systems and aircraft routing
Demonstrates strong knowledge and understanding of aircraft maintenance planning processes
Strong people and time management skills
Strong relationship and collaboration skills
Proven organization and leadership skills with the ability to lead and maintain strong, productive teams and working relationships
Capable of guiding teams through continuous improvement focused initiatives
Detail-oriented, proactive self-starter demonstrating a positive, willing attitude as well as exhibiting excellent oral and written communication skills
Take initiative to continually improve team performance and work processes through feedback, problem-solving and idea generation while driving root cause corrective action for behavioral and operational issues
Strong presentation skills and ability to present to multi-level audiences
Ability to delegate task and projects effectively
Proficient in Microsoft suite applications
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Green belt certification in Lean or Six Sigma
Project Management certification
5 years of maintenance planning experience
7 years in an aircraft maintenance leadership role
Technical knowledge and understanding United's maintenance platforms and programs
Knowledge of sceptre
Knowledge of Maintenance Planning software digital tools
Ability to perform data analysis of large datasets using Foundry or other digital analytical tools

Responsibilities

Lead the Line Planning Team in effectively scheduling and executing United's aircraft maintenance programs
Effectively schedule is defined as obtaining necessary routing requirements to manage workload to the available resources
This scheduling must avoid adverse impact on the operation by preventing operational delays and, above all, maintaining all airworthiness standards
Manage and oversee United's Line Maintenance Planning’s operation including the management and coordination of departmental resources, daily available Maintenance labor, facilities, materials, tooling and aircraft availability
Implementation of corporate policies and procedures to ensure the airworthiness of all aircraft including the compliance of all time-controlled inspections, components, engineering directives, and deferred log pages and MEL
Coordination of any government, airframe manufacture or company directed programs, while maintaining focus on reliability, cost and daily operational performance
Develops and fosters positive cross-departmental relationships while maintaining an open line of communication with the planning teams, maintenance stations, maintenance control, engineering, and other project management groups
Coordinates maintenance planning activities with the Senior Manager, Line Maintenance Field Planning
Manage departmental IT solutions and enhancements for productivity and reliability improvements
Responsible for creating and achieving prescribed company objectives (KPI’s) and interdepartmental goals and objectives related to fleet reliability, cost, productivity, customer service, and team members by using strong analytical skills to implement long-term plans into day-to-day operations
As designee, initiate, track and investigate short-term escalation and MEL extensions
Create, update and maintain departmental GMM manuals while ensuring all processes are adhered to including oversee training
Provide subject matter expertise in cross-departmental projects, initiatives, or inquires
Engages and participates with cross-departmental teams such as Aircraft Records, Engineering, Supply Chain, publications, maintenance programs, regulatory and task implementation on changes to fleet maintenance programs
Manage and develop team by communicating job expectations, monitor performance, effectively coaching, and rewarding results