Sr Mgr, HR Business Partner-1
About The Position
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Senior Manager, HR Business Partner serves as a strategic partner to leaders across the Aetna Service Operations organization, helping translate business priorities into people strategies that drive performance, engagement, organizational effectiveness, and talent outcomes. This role partners closely with leaders and cross-functional HR teams to support workforce planning, organizational design, talent management, change leadership, colleague engagement, and performance management. The role requires a strong balance of strategic thinking and practical execution, with the ability to advise leaders in a fast-paced, matrixed environment while ensuring alignment with enterprise priorities, values, and people practices.
Requirements
- 7+ years of progressive HR experience, including meaningful HR business partner experience
- Experience supporting leaders in complex, matrixed, and fast-paced environments
- Demonstrated ability to influence leaders and provide strategic HR consultation
- Experience with organizational design, talent planning, performance management, and change management
- Strong business acumen and ability to connect people strategy to business outcomes
- Strong communication, judgment, and relationship-building skills
- Ability to analyze data and use insights to inform recommendations and decisions
- Ability to manage multiple priorities and work effectively across stakeholders
Nice To Haves
- Experience supporting operational and front-line production teams
- Experience in a large, complex healthcare or regulated environment
- Experience partnering with senior leaders on workforce and organizational priorities
- Advanced degree and/or HR certification preferred
Responsibilities
- Partner with leaders across Aetna Service Operations to understand business priorities and develop people strategies that support operational goals
- Provide consultation and coaching to leaders on organizational effectiveness, team structure, talent planning, succession planning, and change management
- Support talent processes including performance management, development planning, engagement actions, and workforce planning
- Use workforce data and trends to identify opportunities, risks, and priorities, and translate insights into actionable recommendations
- Partner with HR Centers of Excellence and other cross-functional teams to deliver scalable people solutions aligned to business needs
- Guide leaders through colleague-related matters with sound judgment, consistency, and alignment to company policies and practices
- Support organizational change efforts by helping leaders assess impact, communicate effectively, and drive adoption
- Strengthen leadership capability by coaching leaders on feedback, accountability, development, and team effectiveness
- Help create an inclusive, high-performing culture aligned with CVS Health Values
- Drive follow-through on key HR and business initiatives while managing multiple priorities across the client group
Benefits
- medical
- dental
- vision coverage
- paid time off
- retirement savings options
- wellness programs
- other resources, based on eligibility
- CVS Health bonus
- commission
- short-term incentive program
- equity award program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
