Sr Mgr,Growth

CVS Health•Work At Home-Illinois, IL

1d•$82,940 - $182,549•Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Oak Street Health®, a part of CVS Health, helps older adults stay healthier and live fuller lives through our 230 centers across 27 states. Our value-based care model helps us consistently deliver better patient experiences and outcomes. Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street’s care is based on an entirely new model that is based on value for its patients, not on services. The company is accountable for its patients’ health, spending more time with its patients and taking on the risks and costs of their care. For more information, visit http://www.oakstreethealth.com.

Requirements

Bachelor’s degree, preferably with a quantitative major (e.g., Business, STEM, economics, statistics)
Minimum of 5 years of experience leading operations in a sales call center
Analytical and strategic thinker who is intellectually curious
Strong written and verbal communication skills; ability to influence decision-making at many levels of leadership
Effective and flexible team player with demonstrated success in a fast-paced environment; ability to work across a variety of teams to drive initiatives forward
Demonstrated attention to detail and experience leveraging data / analytics to solve problems
Interest, experience, and/or passion for healthcare and value-based care; experience with sales organizations or call centers a plus but not required
Proficient in Excel, Powerpoint; experience with Dataiku, SQL or other programming languages a plus
US work authorization
Someone who embodies being “Oaky”

Nice To Haves

experience with sales organizations or call centers a plus but not required
experience with Dataiku, SQL or other programming languages a plus

Responsibilities

Lead a growing team of Sr. Associates and Analysts to Perform data / analytics to inform decision-making and ensure smooth operations within the Sales Call Center
Own forward key initiatives to improve velocity of growth and/or ROI of acquisition spend
Collaborate with growth leaders to develop and maintain daily / weekly / monthly reporting, driving insights and action items to improve performance
Collaborate with Product, IT, Telephony and Workforce management to ensure smooth operations for the Sales Call Center
Develop materials and lead discussions with relevant organizational leaders
Other strategic / analytical priorities, as determined by Lead Director of Sales Excellence
Other duties as assigned