Sr. Mgr - Data Platform, Business Intelligence - Hybrid

Blue Cross Blue Shield of Arizona•Phoenix, AZ

1d•Hybrid

About The Position

The Senior Manager of Data & Platform is responsible for leading the strategic design, integration, and operational intelligence of the organization’s Business Intelligence and data platform ecosystem. This role drives enterprise BI platform success by overseeing the full data lifecycle, including ingestion, transformation (ETL), modeling, and reporting. The Senior Manager ensures scalable, reliable, and high-performing data solutions that support data-driven decision-making. This leader owns and governs enterprise BI platforms, including Business Objects, Tableau, Power BI, Snowflake, and AI-enabled analytics tools. This role is accountable for platform performance, adoption, and modernization, while providing insights and recommendations to leadership on platform health, usage, and strategic investments. This leader manages data engineers, analysts, and technical leads, drives Snowflake integration and ETL development, and enables self-service analytics capabilities while maintaining strong data governance and integrity.

Requirements

5 years of leadership experience
5 years of Business Intelligence or Data Engineering experience
5 years of ETL, data pipelines, reporting, or analytics platform experience
High-School Diploma or GED in general field of study
Advanced leadership and consensus building skills
Strong expertise in ETL, data pipelines, and SQL development
Proficiency with BI tools including Power BI, Tableau, and Business Objects
Experience with cloud data platforms such as Snowflake
Ability to translate complex data into clear, actionable insights
Strong analytical and problem-solving skills
Ability to manage multiple priorities and deliver results
Strong communication skills across all levels of the organization
Advanced leadership and consensus building skills
Ability to independently lead others and facilitate projects from start to finish
Results focused with successful record of accomplishments
Conceptual and tactical planning skills
Ability to manage multiple priorities
Maintain confidentiality and privacy
Intermediate coaching, training and mentoring skills
Ability to think about customer and employee needs when evaluating possible solutions
Demonstrates political awareness and a proven track record of building effective working relationships with senior level business partners both internally and externally.
Ability to coordinate with stakeholders across the company and manage occasionally competing interests.
Ability to work with others collaboratively in a constantly changing environment.
Ability to motivate and empower associates at all levels and encourages innovation and risk taking.
Leadership and matrix management skills
This position has an onsite expectation of 2 days per week and requires a full-time work schedule.
Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.

Nice To Haves

7 years of Management experience
7 years of Business Intelligence or Data Engineering experience
Experience with Snowflake or cloud-based data platforms
Experience leading BI platform modernization or tool migration initiatives
2 years of healthcare experience
Bachelor’s Degree in Data Science, Business, or related field
Advanced planning and project management skills
Knowledge of statistical concepts and capabilities.
Data collection and warehousing knowledge
Knowledge of healthcare industry.
Advanced PC proficiency
Advanced proficiency in SQL, Tableau, Power BI, ETL (SSIS), Active Batch, Business Objects, and Splunk
Advanced skills in influence, persuasion, negotiation and problem resolution
Advanced coaching, training and mentoring skills
Thorough knowledge of the company’s needs, policies and culture
Ability to lead others in the same or higher levels to a valuable solution that may be novel or have no known set precedence in the customer experience or operational outsourcing areas

Responsibilities

Develop and implement a data and BI platform strategy aligned to business and IT priorities
Drive Snowflake integration and enterprise data platform modernization
Establish standards for data architecture, ETL pipelines, and platform governance
Lead and manage data engineering teams responsible for ETL and data pipelines
Oversee development of scalable data ingestion and transformation processes
Ensure data quality, reliability, and availability across all platforms
Own and manage enterprise BI tools including Business Objects, Tableau, Power BI, and Snowflake
Drive BI platform consolidation and migration strategies
Enable self-service analytics while maintaining governance and standards
Establish and monitor operational intelligence metrics including platform adoption, performance, and reliability
Provide insights and recommendations to leadership on platform health and performance
Partner with business and product teams to prioritize platform initiatives
Manage backlog and delivery of platform-related work
Provide communication on platform initiatives and performance
Lead technical teams and provide hands-on guidance across ETL, SQL, and BI tools
Develop and mentor data engineers and technical leads
Support enterprise data, analytics, and automation initiatives
Perform all other duties as assigned
Engage the support and buy-in of leaders within the organization by promoting the importance and value of the Business Intelligence model and processes.
Lead and participate in other corporate projects as assigned.