Sr Mgr, Business Programs

Aflac, IncorporatedWashington, DC
$130,000 - $160,000Hybrid

About The Position

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Requirements

  • Expert knowledge of management concepts, operating principles, and methodology applicable to technology support and client relationship management with a high degree of skill in applying this knowledge to the analysis and resolution of very complex or sensitive problems related to project implementation, client relationship management, and in applying new developments and methodologies in technology (Six Sigma, Lean, etc.)
  • Excellent presentation, oral, written, and interpersonal communications skills to effectively interact with Aflac’s senior management and internal and external contacts
  • Knowledge of budgeting and expense control to plan, implement, and control expenditures of funds while maintaining and improving quality standards
  • Knowledge of employee relations to conduct and deal with employee issues proactively
  • Demonstrated ability to apply operations management and business process re-engineering tools and techniques to a wide variety of business situations
  • Eight years of professional job-related work experience
  • Five years of managerial experience in a complex business environment involving multiple business issues
  • An equivalent combination of education and experience

Nice To Haves

  • Insurance industry experience

Responsibilities

  • Expert knowledge of management concepts, operating principles, and methodology applicable to technology support and client relationship management with a high degree of skill in applying this knowledge to the analysis and resolution of very complex or sensitive problems related to project implementation, client relationship management, and in applying new developments and methodologies in technology (Six Sigma, Lean, etc.)
  • Excellent presentation, oral, written, and interpersonal communications skills to effectively interact with Aflac’s senior management and internal and external contacts
  • Knowledge of budgeting and expense control to plan, implement, and control expenditures of funds while maintaining and improving quality standards
  • Knowledge of employee relations to conduct and deal with employee issues proactively
  • Demonstrated ability to apply operations management and business process re-engineering tools and techniques to a wide variety of business situations
  • Strong project management, leadership, and practice development skills

Benefits

  • medical
  • dental
  • vision coverage
  • prescription drug coverage
  • health care flexible spending
  • dependent care flexible spending
  • Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
  • 401(k) plans
  • annual bonuses
  • opportunity to purchase company stock
  • 11 paid holidays
  • up to 20 days PTO
  • state-mandated sick leave
  • other leaves of absence
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