Sr Mgr - Audit

American Express•New York, NY

19h

About The Position

The Internal Audit Group (IAG) provides independent, risk-based assurance, advice, and insight, conducting enterprise-wide process, financial, compliance, and technology audits, and special projects and investigations. IAG supports the Board’s governance, validates regulatory findings, and uses data-driven audits to enable responsible innovation, strengthen controls, and fuel sustainable growth. We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies. This manager role supports the Internal Audit Group’s assurance coverage for Global Merchant and Network Services (GMNS). The colleague will support audit engagements, leading planning and execution activities, evaluating control design and effectiveness, and providing actionable insights that strengthen payments governance and risk management across the merchant, network, and payment lifecycle, including fund flows, settlement, third-party oversight, fraud, compliance, and operational resiliency.

Requirements

5+ years of audit experience
Prior experience working at a Big Four / G-SIB
Demonstrates strong written and verbal communication skills to deliver deliverables with quality, and actionable value-add feedback to management on issues, opportunity areas, and deficiency solutions
Effectively leads a team in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities
Applies critical thinking to break-down complex problems into components, and solve using data analysis, process, risk control knowledge, and experience to drive risk-based conclusions and decisions
Applies control theory and professional auditing practices throughout the audit lifecycle
Understands regulations, regulatory risks, accounting, and financial industry best practices relevant to the business, including emerging technology and data considerations, and incorporates into the audit approach to enhance outcomes

Nice To Haves

Experience in Internal Audit, Payments, Payment Operations, Product Risk, Operational Risk, Enterprise Risk, Compliance, or a related control function within the financial services industry.
Understanding of payments risk management frameworks, including governance, operational processes, risk assessments, issue management, and reporting across the payments ecosystem.
Knowledge of payment industry regulations, network rules, and risk management practices, with the ability to assess the design and effectiveness of payment processes, controls, and governance.
Understanding of risks associated with payment products, transaction processing, merchant services, third-party relationships, fraud, and technology across complex payment environments.
Understanding of payment products, payment networks, emerging payment technologies, or payment operating models, including associated operational, financial, and technology risks.
Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.
Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Responsibilities

Serve as Auditor in Charge (AIC) on audits, managing the audit engagement end-to-end, planning audit projects, defining objectives and scope, and coordinating with control groups, external auditors, stakeholders, and regulators to ensure effective execution; conduct L1 reviews; serve as the primary audit client contact
Analyze / review audit results and documentation to evaluate effectiveness and efficiency, synthesizing audit findings
Lead audit client meetings and walkthroughs
Develop test steps, audit findings, and the audit report in accordance with IAG policies and procedures
Guide team on how to validate and execute corrective actions / Management Action Plans (MAPs) are impactful, sustainable, and improve the control environment of the business unit
Support business monitoring activities with audit leadership, tracking key metrics to identify control issues and trends; stay up to date with evolving industry trends, external news and regulatory changes, and analyze the impact to the business
Delegate tasks to team members; guide auditors in assessing risks, evaluating control design, and executing audit tests; review and provide feedback on work papers
Effectively coach, teach, mentor, and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, audit methodology and best practices
Conduct post-audit feedback discussions with audit team members to provide actionable feedback, support development, and recognize accomplishments
Guide team to proactively and routinely communicate task status, roadblocks, challenges, suggesting potential solutions to the team