Sr. Marketplace Manager

Jeg's Automotive, LLC•Delaware, OH

4d•$90,000 - $130,000•Onsite

About The Position

JEGS is seeking a Senior Marketplace Manager to own their marketplace channels, including Amazon, eBay, and Walmart. This role requires a blend of commercial leadership and technical expertise to manage revenue, margin, assortment, pricing, promotions, advertising, and account health. The ideal candidate will work with the Category Management team, partnering with buyers and leading the people and partners who manage the day-to-day operations of these channels. The position involves channel strategy, technical platform ownership, pricing and promotional planning, advertising management, operations, compliance, and performance reporting.

Requirements

Four or more years in third-party marketplace, including at least two owning revenue and margin outcomes.
Amazon Seller Central required; eBay or Walmart experience strongly preferred.
Deep hands-on comfort with marketplace back ends; ability to diagnose a feed or listing error independently.
Experience with a marketplace integration or feed management platform such as Rithum, ChannelAdvisor, Feedonomics or similar.
Working knowledge of CSV and XML data formats, SFTP and attribute mapping logic.
Strong analytical skills.
Comfortable with large catalogs and building a business case from data.

Nice To Haves

Automotive aftermarket, performance parts or another technical, fitment-driven catalog.
Experience with ACES and PIES or equivalent product data standards.
Marketplace advertising management, and familiarity with tools such as Helium 10, Pacvue or Teikametrics.
Experience launching a new marketplace channel.
Experience leading or developing others.
Exposure to Snowflake, Sigma or similar analytics environments.

Responsibilities

Own the marketplace P&L across Amazon, eBay, Walmart and any channels we add, including revenue, margin, marketplace fees, fulfillment fees and advertising cost.
Build the channel strategy, including which categories to focus on, where to expand, and which marketplaces to enter next.
Define assortment by marketplace in partnership with Category Management, including channel-specific SKUs, exclusives and items to hold back.
Partner with Category Management and Content on listing readiness for new product launches.
Serve as the in-house expert on Amazon Seller Central, eBay Seller Hub and Walmart Seller Center.
Own the integration layer, including Rithum and any feed, listing or repricing tools, setting standards for business rules, templates, feed logic and attribute mapping.
Manage listing quality end to end: titles, bullets, A+ content, imagery, category and attribute mapping, variation structures and fitment data.
Diagnose and resolve feed failures, suppressed listings, Buy Box loss, miscategorization, pricing errors and order flow issues.
Serve as the escalation point for marketplace platform issues, working with IT, Rithum Support and marketplace account teams.
Partner with Data and Content teams on catalog accuracy, enrichment and automation.
Set and manage pricing strategy by channel, balancing competitiveness, margin and MAP obligations.
Own the marketplace promotional calendar and deal programs, coordinated with the broader company promotional plan.
Monitor competitive pricing and respond with a plan.
Own marketplace advertising strategy and budget across Amazon Ads, Walmart Connect and eBay Promoted Listings.
Report on advertising return honestly.
Improve organic visibility through listing optimization, review generation and keyword strategy.
Own fulfillment strategy by channel, including FBA, seller fulfilled and dropship, and manage stranded and aged inventory.
Monitor account health, policy compliance and performance metrics across every platform.
Partner with Customer Service on marketplace order issues, returns and buyer messaging.
Lead and support marketplace operations personnel, setting priorities and standards.
Build and maintain documentation and SOPs.
Report channel performance weekly and monthly, including Buy Box, conversion, fees and contribution margin.
Build new reporting and work with the Data team to automate it.
Provide insights and recommendations on what the numbers mean and what actions to take.