Sr. Marketing Operations Associate - Project Management and Governance

Elanco•Indianapolis, IN

2d•Hybrid

About The Position

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today! Your Role: Sr. Marketing Operations Associate - Project Management and Governance As the Marketing Operations Associate - Project Management and Governance, you will be a pivotal member of the Customer Experience team, ensuring our marketing content is effective and meets the highest standards of accuracy and integrity. In this role, you will be accountable for the end-to-end project management of our promotional material review process across both Pet Health and Farm Animal business units. You will also lead special projects related to regulated marketing art and label management. A core focus will be driving the evolution and optimization of our material review process, leveraging technology to continuously streamline our governance framework, and supporting the progression of the Content Transformation project at Elanco. As a foundational team member on the promotional material team, you shape our content’s future and directly impact the success of our Content Transformation deliverables. You will partner closely with Technical, Legal, Regulatory, IT, and Marketing to uphold Elanco's commitment to quality and integrity, making a significant impact on how we communicate with our customers.

Requirements

Bachelor's degree in Marketing, Business, Communications, Regulatory Affairs, or a related field.
7+ years of progressive experience in marketing operations, process design, or compliance within a regulated environment (e.g., animal health, pharma, biotech, medical device, or healthcare).
Demonstrated expertise and primary ownership of complex business processes, with a proven track record of driving optimization and governance.
Strong project management and cross-functional leadership skills, with a proven ability to lead large-scale, complex initiatives and influence diverse stakeholders.
A curious and innovative spirit, driven to solve problems and establish process.

Nice To Haves

An entrepreneurial mindset with a tech-first approach to problem-solving, demonstrating agility and pace in a dynamic environment.
Proven experience utilizing Technical, Legal, & Regulatory (TLR) review platforms (e.g., Veeva PromoMats), Digital Asset Management (DAM) systems, and other marketing technology platforms.
A strong track record of leading audit-readiness efforts and managing compliance programs.
Experience contributing to or leading content transformation, taxonomy development, or Digital Asset Management (DAM) initiatives.
Demonstrated understanding of Elanco's internal policies and business processes.
Experience using AI in daily job tasks to drive efficiency and innovation.
Excellent written, verbal, and organizational communication skills, capable of serving as an internal expert and influencing strategic decisions.

Responsibilities

Own and manage the end-to-end project management of Technical, Legal, and Regulatory (TLR) review process for all promotional materials, ensuring its health, efficiency, and compliance with internal policies and external regulations.
Enforce TLR submission standards, manage all key communications with stakeholders, and co-lead weekly Marketing Operations Connects to drive alignment on process enhancements.
Actively contribute to the Content Transformation project's success by streamlining the TLR review process to reduce cycle times, enhancing content quality and consistency to decrease rework, and championing content reusability initiatives to optimize our content ecosystem.
Monitor process performance, establish key metrics, and report on the health of the review process to leadership, identifying areas for continuous improvement.
Lead strategic projects related to regulated marketing art and label management, including ownership of the central label repository (elancolabels.com) and coordinating packaging changes. Ensuring labels in art management system (BLUE/GLAMS) are loaded in correct access areas.
Collaborate with cross-functional teams (e.g., Creative Services, Regulatory, Legal, Supply chain) to ensure successful execution and compliance of these projects.
Provide direction and oversight to a contract team executing the day-to-day tactical operations of the promotional material review process, including material routing, quality control checks, lifecycle management, system user support, and metrics reporting.
Ensure the promotional material review process is consistently audit-ready and serve as a subject matter expert by attending and participating in audit meetings as required.

Benefits

Multiple relocation packages
Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
8-week parental leave
9 Employee Resource Groups
Annual bonus offering
Flexible work arrangements
Up to 6% 401K matching
Company bonus (depending partly on company and individual performance)
Company-matching 401(k)
Vacation benefits
Eligibility for medical, dental, vision, and prescription drug benefits
Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
Life insurance and death benefits
Certain time off and leave of absence benefits
Well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)