Sr. Manager, Warehouse Operations

Echo Global Logistics•Greenfield, IN

About The Position

Roadtex Transportation has become a leader in the nationwide LTL industry, specializing in transporting time and temperature-sensitive products. We handle refrigerated and LTL needs by leveraging no sailing schedules, our nationwide network of 32 strategically placed temperature-controlled facilities, our state-of-the-art tracking, and our specialized equipment and warehousing capabilities. In 2022, Roadtex was acquired by Echo Global Logistics. The acquisition brings a truckload brokerage and expanded transportation management solutions to Roadtex's customers while providing Echo with our national warehouse footprint and advanced temperature-controlled transportation solutions. Logistics/supply chain professional who can provide a great service to our customers. This position will lead the warehousing and distribution functions to ensure materials and products are safely and securely received, moved, stored and shipped on-time. Manage various locations and activities to ensure an efficient operation without bottlenecks or delays. Manage both the warehouses needs and requirements. Support the SVP of Warehouse Services with additional corporate and national warehousing tasks and projects.

Requirements

Minimum 7 years of experience as a senior level warehouse manager
Bachelors degree preferred or similar work experience
Deep knowledge of all modes of transportation, has customer facing experience and highly analytical.
Significant warehouse systems-based experience
Familiar with transportation operations and inventory accounting procedures and cycle count programs
Experienced managing with productivity and metrics
Experience managing contract employees and agency partnerships

Nice To Haves

A personal values system encompassing a strong work ethic, integrity, stability, sense of fair play, urgency, and a desire and willingness to assume responsibility
A team player with a cooperative style able to reach out to his/her own team but also can be effective cross functionally
Excellent communication and interpersonal abilities
Hands-on, pragmatic and engaging work style
Good planning, organization and prioritization skills
Ability to work independently with minimal direction and supervision

Responsibilities

Responsible for all activities at on and off-site warehouses: Safety, quality, operational execution, staffing, metrics, continuous improvement
Manage and lead with warehouse supervisors, leads, clerks and associates
Meet and exceed warehouse related productivity and financial metrics and report daily warehouse schedule attainment
Responsible for new customer implementation
Oversees the Customer Service Group which includes order entry and service related customer issues.
Responsible for all material handling equipment (Maintenance, R&M). Develop programs to reduce repairs/cost
Manage the available dock space efficiently.
Monitor all inventories, equipment, etc. to avoid theft and damages
Ensure warehouse passes all audits (BRC, quality, internal, sanitation, etc.) with superior ratings
Ensure all outbound shipments ship on time, are picked and loaded accurately (correct quantities and SKUs) and arrive at destination undamaged and complete (On time and in full). Customer deductions and reports will be used to measure improvement
Ensure material and product are received and delivered in sanitary trailers and their security is not compromised
Maintain inventory accuracy above 99.9%
Eliminate customer deductions for claims of overages, shortages and damages
Maintain warehouse conditions so to eliminate internal damage to product
Safety comes first for all operations. Responsible to build and maintain a safety minded culture
Ensure all warehouse employees are properly trained and have refresher training on operating material handling as required by law
Ensure compliance with material handling pre-shift equipment inspections and record keeping of same
Ensure proper trailer chocking and other yard safety measures
Participate in company safety initiatives and meetings.
Follow all laws and regulations to ensure safety
Maintain the warehouses in good and clean operating conditions with materials and equipment properly maintained and in good condition
Work in accordance with all company policies and procedures regarding employment, safety, quality, product safety and legality, security and regulatory compliance as applicable.