Sr. Manager, Transportation

National DCP•Mount Holly, NJ

1d•Onsite

About The Position

The Sr. Manager, Transportation is responsible for leading and overseeing transportation operations within an assigned distribution center, region, or designated area to ensure the safe, legal, efficient, and on-time delivery of freight to member stores. This role provides operational leadership to transportation personnel and leaders, drives performance, productivity, cost management, safety, compliance, and customer service. At NDCP, your work matters. We offer a collaborative, people-first environment where your ideas are heard and your growth is supported. From competitive pay and full benefits to career advancement opportunities, we invest in your success—because when you thrive, so do we. Join us and take the next step in a meaningful, rewarding career.

Requirements

BS/BA preferred.
5+ years of progressive transportation management experience, preferably within the food or beverage distribution industry.
Demonstrated knowledge of Federal Motor Carrier Rules and Regulations.
Knowledge of applicable OSHA standards and regulations.
Experience leading transportation operations, including safety, service, productivity, cost management, and regulatory compliance.
Proficient in Microsoft Office software, including Outlook, Word, and Excel.
Excellent verbal and written communication skills.
Strong leadership, coaching, decision-making, and accountability capabilities required.
Excellent interpersonal and collaboration skills required.
Willing and able to work flexible and extended work schedules, as needed.

Nice To Haves

SAP experience preferred.
Experience with onboard computer systems; Motive experience preferred.
Prior experience with routing software; Ortec experience preferred.

Responsibilities

Responsible for direction and coordination of route drivers to ensure maximum performance relative to product delivery, service, and good customer relations.
Ensure customer complaints are investigated and resolved related to in-store service and delivery.
Ensure full compliance with all company quality assurance standards.
Ensure compliance of all company policies, DOT, OSHA, and all other regulatory agencies.
Monitors Driver performance weekly through Motive and Ortec. Counsels Drivers on performance issues and areas for improvement.
Develops annual cost savings initiatives that are aligned with the company strategic plan.
Manage the department’s annual operating budget and assist in cost analysis.
Effectively schedules, supervises, and directs transportation personnel.
Manage fleet utilization, tracking the status of vehicle/equipment, monitoring equipment on Out of Service report, and holding all equipment service providers accountable for repairs identified within DVIR’s and PM’s.
Ensures compliance with DOT hours of service by giving immediate feedback and taking corrective action when they become aware of HOS issues. Supervisors will utilize the NDCP standard disciplinary action outlined by the driver’s expectations that corresponds to the risk of the violation.
Works with the Safety Manager on proper safe driving techniques while using Motive AI Cameras system to identify risky behaviors, proper lifting, and training in all required DOT regulations.
Creates a team-oriented environment by developing employees, conducting performance appraisals, and communicating updates to processes, procedures, and policies.
Ensures that personnel understand and implement safety and regulatory policies and procedures.
Performs other duties as assigned.
This position has direct supervisory responsibility and provides leadership and oversight to transportation managers, supervisors, and/or other transportation personnel.