Sr Manager, Tax Operations

McDonald's CorporationChicago, IL

About The Position

The Global Indirect Tax Senior Manager will support U.S. and global indirect tax compliance, planning, and transformation initiatives. This role sits at the intersection of tax, finance, technology, and operations, with responsibility for managing complex indirect tax matters in a high‑volume, multinational environment.

Requirements

  • Bachelor’s degree in accounting, Finance, or a related field
  • 7+ years of indirect tax experience in public accounting and/or large multinational company
  • Strong technical background in U.S. sales & use tax and state/local transaction taxes
  • Experience supporting audits and controversy
  • Hands‑on experience with ERP systems and tax engines (Oracle and/or Vertex strongly preferred).
  • Ability to translate technical tax issues into practical, business‑focused guidance
  • Strong proficiency with data transformation and visualization tools (e.g., Alteryx, Power BI, Tableau) is expected.
  • Strong analytical, organizational, and communication skills, with the ability to manage multiple priorities and meet deadlines

Nice To Haves

  • master’s in taxation or accounting and CPA preferred

Responsibilities

  • Manage the strategy and execution for global indirect tax (e.g., VAT, GST) compliance, including developing and maintaining standard operating procedures, controls, and process documentation
  • Act as a key liaison between tax, internal stakeholders, and external service providers
  • Manage U.S. indirect tax matters including sales & use tax, Chicago lease tax, gross receipts, rental/lease taxes, and similar state and local taxes
  • Review taxability of complex transactions, including intercompany charges, rent and royalties, equipment leases, and services
  • Monitor legislative and regulatory developments and assess impacts on McDonald’s business operations
  • Lead and support US indirect tax audits at the state and local levels
  • Coordinate data requests, issue resolution, and responses with internal stakeholders and external advisors
  • Develop and maintain defensible audit positions supported by documentation and analysis
  • Act as tax lead for ERP and tax technology processes, including Oracle Fusion and Vertex
  • Partner with IT, Finance, and shared service teams to ensure accurate tax determination, reporting, and reconciliation
  • Support ongoing process improvements, automation, and system enhancements, including global transformation initiatives
  • Review and validate tax reporting outputs, reconciliations, and supporting US sales tax compliance process

Benefits

  • sabbatical program
  • tuition assistance
  • flexible work arrangements
  • health and welfare benefits
  • comprehensive health insurance
  • medical coverage
  • prescription drug coverage
  • mental health coverage
  • dental coverage
  • vision coverage
  • life insurance
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