Sr. Manager, Sustainability

TJX•Framingham, MA

3d•Hybrid

About The Position

The Sr. Manager, Sustainability will drive TJX’s Environmental Sustainability program, focusing on performance reporting, analytics, and program enablement. The role owns environmental sustainability data and metrics across priority areas including climate and energy, waste, sustainable product and packaging, and other operational initiatives. It leads related reporting processes, systems, and tools; evaluates progress toward strategic goals; and translates performance insights into actionable reporting for operational teams, business stakeholders, and executive leadership. The position may also contribute to external sustainability reporting. This is a hybrid position requiring two days per week onsite at TJX’s Framingham, Massachusetts location. The role sets the strategic direction and delivery roadmap for sustainability performance reporting, analytics, and program enablement while maintaining hands-on ownership of core reporting processes, deliverables, and outcomes. It leads and develops a team, directs sustainability reporting and program initiatives, partners with business and functional leaders, and collaborates with Sustainability leaders and IT to develop reporting capabilities. It also strengthens team capabilities, controls, processes, systems, and ways of working to address emerging business, regulatory, and stakeholder expectations.

Requirements

7–10+ years of experience in Sustainability, Finance, Business Analytics, Strategy, Operations, or a related reporting or program-management role.
Demonstrated leadership overseeing complex reporting, analytics, performance-management, or cross-functional program processes and developing teams to deliver results.
Strong analytical and technical capabilities, including advanced Microsoft Excel and Power BI expertise.
Ability to translate complex information into meaningful insights, dashboards, and recommendations.
Continuous-improvement mindset toward data, reporting, analysis, and tools.
Curiosity and propensity to adopt new capabilities and manage teams and partners through change.
Excellent executive communication, stakeholder-management, and project-management skills.
Ability to manage competing priorities, build strong partnerships, and influence action without direct authority.
Bachelor’s degree in sustainability, finance, business, analytics, or a related field.

Nice To Haves

Retail experience.
Familiarity with enterprise performance reporting and controls.
Graduate degree.

Responsibilities

Set the strategic direction and delivery roadmap for sustainability performance reporting, analytics, and program enablement, while maintaining hands-on ownership of core reporting processes, deliverables, and outcomes.
Lead and develop a high-performing team, establishing clear accountabilities, workplans, quality standards, and timely execution.
Own environmental sustainability data and metrics across areas such as climate and energy, waste, sustainable product and packaging, and other operational initiatives; ensure data quality, consistency, and effective governance.
Build partnerships with business and functional leaders and improve reporting processes, systems, tools, governance, and operating models.
Direct sustainability reporting and program initiatives, balancing resources, dependencies, risks, and competing priorities; resolve barriers and maintain cross-functional momentum.
Analyze performance against strategic goals and translate complex data into actionable insights, management reporting, dashboards, and executive communications for operational teams and senior leaders.
Ensure reporting outputs are useful to the business and support measurable progress.
Collaborate with Sustainability leaders, IT, and others to design and deliver sustainability performance reporting capabilities for current and future needs.
Apply a continuous-improvement mindset and use innovative solutions to find efficiencies.
Strengthen the team’s capabilities, controls, processes, systems, and ways of working to meet evolving business, regulatory, and stakeholder expectations.
Contribute to external sustainability reporting as needed.