About The Position

Join Amazon's Talent Solution’s Core Science and Engineering organization as a Senior Business Operations Manager at the forefront talent evaluation and development for the world's most customer obsessed company. This highly visible role will shape the future of Amazon's talent using advanced machine learning technologies and by partnering directly with PXT (People Experience and Technology) and Amazon leadership to drive transformative initiatives, operational excellence, and strategic innovation. You'll have the unique opportunity to influence how hire and develop the best across all of Amazon's businesses across the globe.

Requirements

  • Bachelor's degree
  • Experience managing, analyzing and communicating results to senior leadership
  • 7+ years of HR or business function experience

Nice To Haves

  • Master's degree, or Master's degree in business, operations, human resources, adult education, organizational development, instructional design or related field
  • Strong Judgment and Dive Deep
  • Exhibits excellent decision-making capabilities backed by data and analytics
  • Makes tough calls with limited information while balancing competing priorities
  • Connects tactical execution to strategic outcomes
  • Bias for Action and Ownership
  • Thrives in ambiguous environments by creating clarity and actionable paths forward
  • Calculated risk-taker who moves with urgency and understands appropriate trade-offs
  • Demonstrates a "Day 1" mentality with rapid experimentation and quick pivots when needed
  • Results Driven and Deliver Results
  • Influences without authority and holds leadership team and partners accountable
  • Develops and leverages meaningful metrics to drive business impact
  • Creates compelling narratives from data to influence decision-making
  • Identifies and implements process improvements that scale
  • Think Big and Invent & Simplify
  • Envisions and articulates bold, disruptive solutions
  • Anticipates future challenges and creates proactive mitigation strategies
  • Challenges conventional approaches while maintaining customer obsession
  • Have Backbone; Disagree and Commit
  • Sets clear priorities aligned with business goals and customer needs
  • Effectively manages competing demands between tactical execution and strategic initiatives
  • Makes and defends difficult trade-off decisions
  • Earn Trust and Learn & Be Curious
  • Builds strong partnerships through transparent communication and follow-through
  • Escalates thoughtfully with proposed solutions
  • Maintains high standards while driving outcomes
  • Customer Obsessed and Insist on the Highest Standards
  • Demonstrates intellectual curiosity and resourcefulness in problem-solving
  • Builds networks and leverages diverse perspectives to drive results
  • Finds creative solutions through first-principles thinking

Responsibilities

  • Driving strategic planning and execution across Core Science and Engineering, including 3-Year Planning and annual planning (OP1/OP2)
  • Owning mission-critical business operations and inspection mechanisms that keep our organization operating at peak performance
  • Leading innovative initiatives that strengthen our organization's capabilities to improve quality of talent
  • Developing scalable frameworks that become the standard for how we operate and grow
  • Partnering with partner teams to translate data insights into actionable solutions that drive meaningful change

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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