Sr. Manager, Special Projects & Business Operations

Blueland • New York, NY

3d • Remote

About The Position

Blueland is seeking an experienced Senior Manager of Special Projects & Business Operations to join the Office of the CEO. This role serves as a critical operational and strategic hub, ensuring our CEO and leadership team operate with clarity, efficiency, and impact. This is a dual-mandate position: strategic operator and operational partner. On the strategic side, you will lead and support high-priority cross-functional initiatives spanning business operations, organizational health, growth strategy, marketing, and executive-level projects. On the operational side, you will serve as a key support to the Chief of Staff and CEO, helping to manage workflows, facilitate decision-making, and drive organizational alignment. You will work closely with senior leadership across the company and be expected to navigate ambiguity with confidence, bring structure to complex challenges, and deliver high-quality outputs consistently, whether on a one-time initiative or a repeatable process. We are looking for someone who holds themselves to a high standard and understands that excellence is not just about the output, but about building systems that scale. You bring: A bias toward action paired with strong attention to detail, The intuition on when to prioritize speed and when to prioritize precision, Executive presence and professionalism in every interaction, A hands-on approach to integrating AI tools into how you and your team operate, The ability to think strategically and execute operationally — often simultaneously.

Requirements

• 2-4 years of experience in management consulting or a similarly rigorous, structured environment; equivalent experience in strategy, business operations, or a high-growth startup will also be considered
• Strong analytical and communication skills, with the ability to structure complex problems quickly and communicate findings clearly to Senior Leadership
• Internalizes brand standards quickly and applies them with consistency and judgment across communications, projects, and deliverables
• Genuine passion for sustainability, plastic waste reduction, and Blueland's mission
• Executive presence and the ability to operate effectively at the highest levels of an organization
• Thinks beyond the immediate task, always looking to build systems and processes that make the next iteration faster and better
• Comfort with ambiguity and the ability to operate effectively in a fast-moving environment
• Highly adaptable, with the ability to range across work of all types, from calendar management to leading a strategy engagement
• Active, practical use of AI tools in day-to-day work, with the ability to help others adopt them in concrete, meaningful ways
• Deeply committed to the quality of their work, regardless of scope or audience

Responsibilities

• Lead special projects end-to-end with full ownership and autonomy, and support the Chief of Staff on broader initiatives as needed
• Drive organizational efficiency, health, and team performance initiatives — identifying gaps and designing systems to address them
• Own cross-functional strategy and insights projects from scoping through synthesis and executive recommendation
• Support board preparation, OKR reviews, and recurring leadership cadences, ensuring the CEO and leadership team are consistently prepared and aligned
• Identify operational gaps across the business and develop structured solutions to address them
• Lead and support cross-functional initiatives, providing structure, momentum, and clear ownership at each stage
• Serve as a connective resource across teams, ensuring critical priorities and dependencies are tracked and followed through
• Identify opportunities to integrate AI and emerging tools into existing workflows — and lead implementation directly, not just the recommendation
• Manage CEO administrative operations including inbox and calendar management, ensuring her time and attention are protected and well-allocated
• Establish and continuously improve processes within the Office of the CEO to support both the CEO and the broader leadership team
• Maintain sufficient organizational context to anticipate needs and proactively reduce the CEO's operational load

Benefits

• health benefits
• stock options
• generous paid time off
• paid holidays
• paid civic engagement days
• paid parental leave
• 401k (employee contribution)
• professional development stipends
• remote work reimbursements
• various discounts to like-minded companies

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed