Sr Manager, Software Engineering

McDonald's Corporation•Chicago, IL

1d•Onsite

About The Position

The Senior Manager, Software Engineering is a delivery and flow-enablement leader within the Platform Resilience – Orchestration Pillar. This role ensures complex, cross-squad initiatives move predictably, safely, and at scale across environments, markets, and platforms. This role is focused on orchestration, sequencing, dependency management, and delivery flow. They own how change moves across the ecosystem, ensuring that features, initiatives, and platform capabilities flow through environments in the right order, under the right conditions, and with the right guardrails without becoming a bottleneck. The role ensures delivery execution remains predictable, resilient, and coordinated as scale and complexity increase. This is an exciting opportunity for an experienced technology leader to help shape the transformation of McDonald’s. This role is based at our McDonald’s Global Headquarters in Chicago, IL.

Requirements

Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
8+ years of experience in engineering delivery, release management, platform operations, or large-scale program coordination.
Proven experience coordinating delivery across multiple teams and systems.
Strong understanding of CI/CD pipelines, environment promotion, and progressive delivery concepts.
Demonstrated ability to manage complex dependencies and ambiguity in fast-moving environments.
Strong communication and stakeholder management skills across engineering, product, and operations.
Proven ability to work with and influence cross-functional teams and stakeholders.
Superior interpersonal, written, and verbal communication skills.
Experience leading complex, cross-functional projects.
Curious and a self-starter with a strong bias for action; consistent track record of getting things done.
Experience working on mobile apps and customer-facing products.
Detail-obsessed and able to meet deadlines.
Expertise in digital project and product planning, including feature and defect prioritization, trade-off processes, roadmap creation, and timeline planning.

Nice To Haves

Experience in QSR, retail, hospitality, or large distributed systems.
Background in Release Train Engineer (RTE), Program Delivery Lead, or Release Management roles.
Familiarity with platform resilience, reliability engineering, or large-scale rollout models.
Experience working in environments with both cloud and edge or on-prem systems.

Responsibilities

Orchestrate delivery flow across multiple frontend and backend squads contributing to shared initiatives or releases.
Translate initiative-level scope into an integrated sequencing plan across teams, environments, and dependencies.
Ensure work converges into cohesive, deployable outcomes rather than fragmented, siloed completion.
Identify, manage, and actively mitigate cross-team, cross-platform, and cross-environment dependencies.
Surface risks early related to integration, sequencing, environment readiness, or rollout timing.
Drive timely escalation and decision-making when tradeoffs impact quality, safety, or delivery confidence.
Define and govern rollout conditions, sequencing rules, and environment promotion criteria.
Partner with Deployment and Quality teams to ensure orchestration decisions are executable and grounded in real signals.
Ensure releases move forward only when orchestration, quality, and readiness signals align.
Maintain visibility into delivery flow, risks, and systemic bottlenecks across initiatives.
Identify recurring orchestration and flow issues and drive improvements to delivery patterns.
Enable teams to become more predictable and self-sufficient over time by improving how work moves, not adding process.