Sr. Manager, Software Engineering

Visa•Austin, TX

10h•$162,500 - $260,400•Onsite

About The Position

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. Visa is rapidly expanding our Value Added Services (VAS) product portfolio globally, and the VAS Architecture and Platform organization sits at the intersection of numerous technologies, platforms, and solutions that enable this growth. We are seeking a dynamic and innovative Sr. Manager of Engineering with a proven track record of delivering modern, large-scale, and complex services and products powered by transformative technologies. The ideal candidate excels at leading through influence, inspiring high-performing and diverse technical teams at all levels of the organization. In this role, you will provide hands-on technical leadership for multiple development teams, focusing on defining, executing, and delivering both functional and non-functional features on a scale. You will cultivate a culture of cross-functional collaboration and engineering excellence, champion new ideas and introducing industry best practices to benefit both the team and the broader organization. This position requires balancing business needs and innovative solutions with operational excellence, all while adhering to regulatory, security, and privacy standards. We are looking for a proven technology innovation leader with exceptional communication and organizational skills to drive both immediate modernization and the definition of long-term strategic solutions. Experience with Generative AI and Machine Learning is essential.

Requirements

8+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.
Hands-on experience with emerging technologies, including GenAI and ML.
Experience in reviewing business requirements and developing technical documentation.
Experience in designing and implementing testing procedures for APIs and integration patterns.
Experience in participating in design reviews and providing input on product designs and schedules.
Experience in leading teams to ensure productivity and high-quality delivery.
Experience in code review and accountability for development/testing activities.
Experience in technical evaluations and proof of concepts for new technologies.
Experience building micro services using HTTP, REST, JSON and XML
Experience in managing distributed computing challenges.
Experience in fostering team collaboration and meeting business needs.
Experience in integrating emerging technologies into software engineering practices.
Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
Language Expertise: Expertise in one or more general development languages (e.g., Python, Java, NodeJS, C#, C++)
Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams
Strong experience in coordinating multiple product and technical teams, adept at removing roadblocks and collaboratively solving complex problems.
Exceptional verbal, written, presentation, and facilitation skills, with the ability to communicate complex ideas clearly and concisely to diverse audiences.
Experience delivering integrated solutions composed of both internally developed applications and third-party commercial offerings.
Proficient in measuring services from the user experience perspective, setting and monitoring SLAs and KPIs.

Nice To Haves

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
Payment industry experience is highly desirable.

Responsibilities

The creation of conceptual approach, technical analysis, design, development, unit testing, deploy and support activities.
Collaboration with business partners on requirements elaboration, workflow design, configuration, and business re-engineering.
Leading agile development teams in designing, developing, testing, supporting technical solutions across a full stack of development tools and technologies.
Evaluate options and provide recommendation on scope and scale of effort required to implement final requirements.
Able to work on multiple projects and initiatives with different/competing timelines and demands.
Work with product partners to review and finalize technical specifications, code review, version management, and implementation related activities.
Work with limited direction, usually within a complex environment, to drive delivery of solutions and meet service levels.
Collaborate across global businesses and technology organizations, providing sound business analysis, process, and change leadership.
Hire and develop a diverse team of talented engineers.
Coach/mentor and develop the team
Participation in support activities such as troubleshooting, defect research, code promotion, and configuration.