Sr. Manager, Social Operations & Quality

PragerU•Los Angeles, CA

1d•Onsite

About The Position

Our mission is to promote American values through the creative use of digital media, technology and edu-tainment. We’re proud to be voted among the “Best Place to Work in Los Angeles” by the LA Business Journal 4 years in a row. Are you obsessed with the power of social media and driven to do work that matters? Do you have a sharp eye for compelling content, a deep understanding of digital trends, and a passion for shaping the conversation around pro-American values? If so, we want you on our team. We're looking for a Senior Manager, Social Media Operations & Quality to oversee the day-to-day execution, quality control, and operational excellence of our social media department. This role will ensure content is published accurately, consistently, and at the highest standard across all platforms while driving accountability, workflow efficiency, and execution across the team. The ideal candidate is highly organized, detail-oriented, operationally minded, and thrives in a fast-paced environment. They are a proactive communicator, skilled problem solver, and natural owner who ensures projects move forward, deadlines are met, and nothing falls through the cracks.

Requirements

8-10+ years of experience in social media, digital marketing, content operations, or a related field
A deep understanding of social media platforms, publishing workflows, audience engagement, and content best practices
Exceptional attention to detail and a commitment to maintaining high standards of quality
Strong project management, organizational, and operational leadership skills
The ability to juggle multiple projects, plan ahead, and meet tight deadlines
Exceptional writing, communication, preparation, and organizational skills
A proactive communication style and a willingness to follow up, drive accountability, and keep projects moving forward
Strong analytical and problem-solving abilities with a solutions-oriented mindset
A track record of building systems, processes, and operational excellence at scale
A strong leader and team player who thrives in a fast-paced environment, inspires collaboration, and knows how to rally a team toward success
Strong discernment, sound judgment, and the tenacity to chase down details, solve problems, hold others accountable, and ensure nothing falls through the cracks

Responsibilities

Oversee the social media post and content review and approval process across Instagram, YouTube, X, Facebook, TikTok, Rumble, podcasts, and emerging platforms
Ensure all content aligns with our mission, values, brand voice, and platform-specific best practices
Serve as the final quality control checkpoint before content is published
Manage day-to-day social media operations, workflows, publishing schedules, and team priorities
Drive accountability across the social team by tracking deliverables, following up on action items, and ensuring deadlines are met
Identify and resolve operational bottlenecks that impact team efficiency or content quality
Develop and maintain social media workflows, standards, documentation, and best practices
Track, analyze, and optimize reporting on key performance metrics to identify trends, opportunities, and areas for improvement
Partner cross-functionally with design, content, email, and ads teams to ensure smooth execution
Support the implementation of new tools and scalable operational processes
Ensure consistency, accuracy, and attention to detail across all social platforms and content formats
Anticipate challenges, proactively communicate risks, and develop solutions before issues impact execution