Sr Manager, Services Enterprise Architecture
About The Position
As a Sr Manager, Services Enterprise Architecture, you will lead delivery, development and implementation of technology solutions for clients. Functions include resource management, service operations management and/or scope management of the project or client engagement, quality and performance metrics of the engagement and/or team, resource management of both technical and non-technical resources associated with the engagement or team, including risk, communication plans, change management, financial performance and overall client satisfaction. Along the way, you will get to: Lead the development and enhancement of processes associated with Services SOWs, proposals and RFP responses, including collaboration with Sales leadership, Service Operations and leadership, Legal, IT and Finance. Communicate new and enhanced processes to affected employees within Insight, including the development and execution of training sessions as required. Ability to lead a team of personnel by providing leadership, assistance and advice. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
Requirements
- Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience.
- 8-10 years’ experience managing technology projects including desktop refresh, new technology deployment and program management experience in full IT life cycle (acquisition, deployment, refurbishment, maintenance) and other IT projects related to infrastructure.
- Five years’ experience with field service management and service financial management.
Nice To Haves
- Experience in Project Management is desired.
Responsibilities
- Lead the development and enhancement of processes associated with Services SOWs, proposals and RFP responses, including collaboration with Sales leadership, Service Operations and leadership, Legal, IT and Finance.
- Communicate new and enhanced processes to affected employees within Insight, including the development and execution of training sessions as required.
- Ability to lead a team of personnel by providing leadership, assistance and advice.
Benefits
- Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
