About The Position

SiMa.ai is the software-centric, embedded edge machine learning system-on-chip (MLSoC) company. SiMa.ai delivers ONE Platform for Edge AI that flexibly adjusts to any framework, network, model, sensor, or modality. Edge ML applications that run completely on the SiMa.ai MLSoC and Modalix product family see a tenfold increase in performance and energy efficiency, bringing higher fidelity intelligence to ML use cases spanning computer vision to generative AI, in minutes. With SiMa.ai, customers unlock new paths to revenue and significant cost savings to innovate at the edge across industrial manufacturing, retail, aerospace, defense, agriculture, and healthcare. SiMa.ai was founded in 2018, has raised $270M and is backed by Fidelity Management & Research Company, Maverick Capital, Point72, MSD Partners, VentureTech Alliance and more. We’re hiring a highly hands-on Sales Operations Sr. Manager to own and optimize the end-to-end quote to revenue realization process for our rapidly scaling Physical AI business. This role sits at the intersection of Sales, Finance and Operations, ensuring customer pipeline tracking, customer order execution & fulfillment, and conversion into revenue, without leakage from pricing, process or execution gaps. Support the global sales organization across the Americas, Europe, India, and APAC by coordinating quote generation, pricing support, forecasting activities, Salesforce CRM management, pipeline reporting, and operational follow-through. Maintain Salesforce data hygiene, opportunity accuracy, reporting, and forecasting visibility while supporting sales leadership with dashboards, QBR preparation, backlog reporting, and operational analytics. Coordinate with Finance and Accounting on invoicing, billing alignment, forecast & revenue tracking and reconciliation activities. Support order management functions including tracking customer orders, delivery schedules, sample/dev kit requests, and shipment status updates. Drive scalable and standardized sales operations processes, including approval workflows, quoting procedures, and operational reporting across regions. Work cross-functionally with Sales, Finance, Operations, Customer Success, and external Salesforce support resources to implement best practices, improve operational efficiency and customer responsiveness. You will act as the single-threaded owner of revenue realization, bringing operational rigor, visibility, and accountability across the entire quote to the revenue cycle in a fast-growing, global environment.

Requirements

  • Bachelor’s degree in Business, Operations, Finance, or related field preferred
  • 12+ years of experience in Sales Operations, Revenue Operations, Customer Operations, Business Operations, Salesforce Administration, or related operational support roles.
  • At least 2 years of hands-on functional leadership experience in Sales & Revenue Operations, including ownership of operational strategy, execution, and cross-functional partnership with Sales, Finance, Operations, and Customer Success teams.
  • Deep understanding of quote-to-cash and revenue realization processes
  • Strong hands-on experience with CRM and ERP systems (Salesforce, NetSuite, SAP, Oracle)
  • Strong organizational skills with the ability to manage multiple priorities
  • Strong communication and follow-through skills with both internal teams and external customers
  • Experience in industries that combine both semiconductor products and software services
  • Advanced Excel and reporting/analytics experience
  • Strong analytical and problem-solving skills with high attention to detail

Nice To Haves

  • Thrives in high growth, fast-paced startup environments
  • Equally comfortable executing day to day operations and building scalable processes
  • Strong cross-functional collaborator who can influence without direct authority
  • Action oriented with a focus on unblocking revenue and driving outcomes
  • Operates with ownership, urgency and continuous improvement mindset
  • Can-do attitude.
  • Strong team player.
  • Curious, creative, and good at solving problems.
  • Execution and results-oriented.
  • Self-driven, highly accountable, organized, and detail-oriented.
  • Strong communication and cross-functional coordination skills with the ability to operate effectively in a fast-paced, global environment.
  • Comfortable working across multiple regions, time zones, and cultures while supporting geographically distributed teams and customers

Responsibilities

  • Partner with Sales to support customer onboarding and maintain accurate pipeline visibility
  • Own tracking and reconciliation of bookings, backlog, shipments and revenue
  • Ensure customer orders are clean, compliant and executable (pricing, configuration, lead times and commercial terms)
  • Manage order exceptions, holds, and escalations across Sales, Finance & Operations
  • Build and maintain dashboards that provide real-time visibility into pipeline, bookings and revenue
  • Partner closely with Finance on forecasting, revenue reconciliation, and month end close processes
  • Drive process improvements across quote to cash to increase efficiency, accuracy and scalability
  • Partner cross functionally for ERP system evaluation and implementation

Benefits

  • private company equity
  • comprehensive package of employee benefits
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