Sr. Manager, Sales Business Operations , AWS North America Strategy & Operations

Amazon • Jersey City, NJ

2d • Onsite

About The Position

The AWS North America Sales Strategy and Operations (S&O) team is hiring a Business Operations leader to define, refine, and scale operations for a multi-billion dollar business. At AWS, we operate with a startup mentality, build mechanisms that scale, and innovate solutions on behalf of our customers. The S&O team supports the rapidly growing North America Sales business, from Sales Leaders to Solutions Architects and everything in between. We are obsessed with delivering results for customers and supporting sales organizations to shape the direction of the business. We are a diverse, innovative team that loves translating data, insights, and anecdotes into action. The AWS North American Business Operations team within S&O leads execution & planning for the North America Sales organization. We seek a talented Business Operations Leader to manage the rhythm of the business, including Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics. The candidate must have a strategic mindset and the ability to balance short and long-term growth goals. This position requires a self-starter who has extensive cross-functional collaboration skills, superb verbal and written communication abilities and the willingness to be hands-on.

Requirements

• 10+ years of senior leadership work in sales operations, sales strategy, finance, business development, or other related fields experience
• 7+ years of leading a divisional sales operations team or equivalent responsibilities supporting a mid-to-large-scale, multi-geographical, hi-tech, sales organization experience
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field
• Experience in senior leadership work in sales operations, sales strategy, finance, business development, or other related fields
• Experience hiring and leading a high-performance team

Nice To Haves

• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience in business-process design
• Experience rapidly growing an organization and attracting, hiring, and maintaining top talent
• Experience working within a high-growth, technology company
• Master's degree or equivalent
• Experience in leading a divisional sales operations team or equivalent responsibilities supporting a mid-to-large-scale, multi-geographical, high-tech, sales organization

Responsibilities

• Manage and continually improve the operational cadence for business teams within the AWS North America Sales organization
• Develop tools and standard templates to scale operations
• Lead discussions for Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs) and Operating Plan (OP) meetings.
• Build, maintain and continually improve Business Management System for North America.
• Use high standards to develop streamlined team materials surrounding the state of the business.
• Closely collaborate with the Sales and S&O leaders and executive support staff to establish dates for key business meetings and update operational cadence.

Benefits

• sign-on payments
• restricted stock units (RSUs)
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager