Sr. Manager, Risk Governance & Assurance

eBay•Austin, TX

1d•$140,000 - $180,000•Hybrid

About The Position

The Risk Strategy, Operations & Policy Governance team at eBay is a high‑impact, fast‑moving organization that drives scalable transformation across our global Risk ecosystem. We partner across Risk Policy, Product, Business, Internal Audit, Technology, Legal, and ERM to embed strong governance discipline into strategic execution and ensure our risk practices evolve with the pace of the marketplace. We are seeking an experienced Sr. Manager, Risk Governance & Assurance to lead enterprise governance programs, strengthen organizational accountability, and advance the maturity of eBay’s risk management framework. This role is ideal for a strategic, detail‑oriented operator who excels at building structure, driving clarity, and leading cross‑functional initiatives. As the Sr. Manager for Risk Governance & Assurance, you will serve as the operational backbone of eBay’s governance ecosystem. You will own the enterprise Risk Register, lead key assurance touchpoints, run the Risk Policy Committee, and ensure policies, controls, and documentation remain accurate, current, and aligned with business priorities. You will be the primary point of contact for Internal Audit, Second Line of Defense, ERM, and Payment Entity governance reviews—driving coordination, consistency, and timely remediation. You will also lead automation and modernization efforts for the Risk Register and identify opportunities to leverage AI and workflow technologies to streamline governance operations.

Requirements

Dedicated to eBay's Hybrid Work Model with 3 days onsite in our Austin office each week.
Bachelor’s degree or equivalent experience
10+ years in Governance, Risk Management, Risk Operations, Internal Audit, or related fields
Experience in payments, fintech, or other regulated environments
Proven ability to design and evolve governance frameworks, not just operate existing processes
Experience leading Internal Audit and Second Line of Defense engagements
Experience owning enterprise Risk Registers and governance documentation
Experience managing policies and standards within a GRC platform
Strong business analysis skills: requirements gathering, workflow documentation, user stories, technical writing
Experience developing BRDs, governance documentation, executive communications, and process documentation
Proficiency with Visio, Lucidchart, or similar tools
Strong analytical, organizational, and problem‑solving skills with exceptional attention to detail
Ability to work cross‑functionally in a matrix environment and influence stakeholders at all levels
Demonstrated ability to translate strategy into execution and manage multiple priorities
Experience leveraging AI, automation, and workflow technologies to improve governance processes
Experience using enterprise platforms such as Salesforce or similar tools
Ability to craft clear, persuasive executive‑level presentations and deliver cohesive storylines to senior leadership and governance bodies

Responsibilities

Lead Internal Audit & Second Line Engagements — Own all audit and assurance touchpoints, coordinating reviews, tracking issues, and driving timely, end‑to‑end remediation in partnership with the Risk organization.
Policy Lifecycle Ownership — Manage policy reviews and updates within the GRC platform, ensuring alignment between policies, risks, and controls.
Run the Risk Policy Committee — Lead policy review and approval processes across Risk and Trust leadership.
Own the Enterprise Risk Register — Manage daily operations, ensure accuracy of risks and controls, and lead automation and workflow improvements.
End‑to‑End Traceability — Maintain linkage between risks, controls, policies, audit findings, and remediation activities.
ERM & Cross‑Functional Governance Leadership — Serve as the primary liaison for ERM updates and Payment Entity governance reviews while partnering with Risk, Internal Audit, Technology, Legal, Privacy, Security, and business teams to ensure consistent, accurate reporting and strengthen governance practices.
Governance Process & Technology Enablement — Lead requirements gathering and documentation of governance processes; develop clear workflows and process maps; partner with Product and Technology teams to translate governance needs into functional requirements; and drive efficiency through AI, automation, and workflow technologies.
Strategic Initiative Execution — Lead governance initiatives and special projects from concept through implementation.
Support and lead ad‑hoc projects across the Risk organization.