Sr. Manager- Retail SMB Business Sales

Verizon • Albuquerque, NM

17h • Hybrid

About The Position

When you join Verizon, you want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. This role is a critical component in supporting the business growth for the small to medium business market, driving a vision and purpose along with strategic and tactical plans for the small business channel. You will build the culture within your team for high performance and outstanding sales results while providing excellent customer experiences.

Requirements

• Bachelor’s degree or four or more years of work experience
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training
• Experience in a quota-based sales environment
• Billing and POS systems knowledge
• A valid driver’s license

Nice To Haves

• Three or more years of experience in retail sales or marketing
• Leadership experience
• Knowledge of the wireless industry
• Experience developing and coaching a high performing team
• Proven success in customer resolution and satisfaction

Responsibilities

• Supporting the business growth for our small to medium business market
• Driving a vision and purpose along with our strategic and tactical plans for the small business channel
• Building the culture within your team for high performance and outstanding sales results while providing excellent customer experiences
• Identifying and implementing customer retention tools
• Developing, assigning and monitoring sales goals
• Leading multiple direct reports to produce high performance results
• Training our sales team on new products, services and selling skills
• Networking and researching to generate lead development
• Generating and analyzing sales, forecast and funnel-management reporting
• Maintaining knowledge of promotional elements
• Driving cross channel support along with partnering with Business Sales, Retail, and Indirect sales channels
• Developing local community relationships

Benefits

• Health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance
• Matched 401(k) savings plan
• Up to 8 company paid holidays per year
• Up to 6 personal days per year
• Paid parental leave
• Adoption assistance
• Tuition assistance
• Other incentives (award-winning total rewards package)
• Opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc.
• Up to 15 days of vacation per year, which grows with additional service

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees