Sr. Manager- Retail SMB Business Sales

VerizonAppleton, WI
Hybrid

About The Position

You’ll get to be a critical component in supporting the business growth for our small to medium business market. Driving a vision and purpose along with our strategic and tactical plans for the small business channel. You’ll build the culture within your team for high performance and outstanding sales results while providing excellent customer experiences.

Requirements

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
  • Experience in a quota-based sales environment.
  • Billing and POS systems knowledge.
  • A valid driver’s license.

Nice To Haves

  • Three or more years of experience in retail sales or marketing.
  • Leadership experience.
  • Knowledge of the wireless industry.
  • Experience developing and coaching a high performing team.
  • Proven success in customer resolution and satisfaction.

Responsibilities

  • Identifying and implementing customer retention tools.
  • Developing, assigning and monitoring sales goals.
  • Leading multiple direct reports to produce high performance results.
  • Training our sales team on new products, services and selling skills.
  • Networking and researching to generate lead development.
  • Generating and analyzing sales, forecast and funnel-management reporting.
  • Maintaining knowledge of promotional elements.
  • Driving cross channel support along with partnering with Business Sales, Retail, and Indirect sales channels.
  • Developing local community relationships.

Benefits

  • medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance.
  • matched 401(k) savings plan
  • up to 8 company paid holidays per year
  • up to 6 personal days per year
  • paid parental leave
  • adoption assistance
  • tuition assistance
  • premium pay such as overtime, shift differential, holiday pay, allowances, etc.
  • up to 15 days of vacation per year
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