Sr. Manager, Quality Operations (Onsite)

Insulet CorporationActon, MA
$140,100 - $210,150Onsite

About The Position

Join Insulet's growing team and lead critical Quality Control operations that help deliver innovative, life-changing medical devices to patients around the world. As a Senior Manager, Quality Control, you'll oversee laboratory testing, validation, lot release, compliance, and continuous improvement initiatives while leading and developing a high-performing team in a fast-paced, highly automated manufacturing environment. This is an exciting opportunity for an experienced quality leader to drive operational excellence, collaborate across global teams, support FDA and ISO compliance efforts, and make a meaningful impact as Insulet continues its rapid growth and expansion.

Requirements

  • BS degree in scientific discipline; and/or equivalent combination of education and experience
  • Minimum of 10+ years’ experience of relevant experience in Quality Control / Quality Assurance
  • Minimum 2+ years’ managerial experience in a manufacturing environment
  • Must possess strong leadership, analytical and communication skills with team-focused attitude
  • Experience leading or supporting FDA and ISO 13485 inspections preferred
  • Highly effective leadership skills.
  • Excellent interpersonal, verbal and written communication skills
  • Problem Solver
  • Comfortable in a fast-paced environment with minimal direction and able to adjust workload based upon changing priorities
  • Ability to communicate and work effectively at multiple levels within the organization as well as across global sites.
  • Advanced PC skills, word processing, spreadsheet, and database
  • Highly proficient with industry standards sampling plans (ANSI z1.4 & z1.9)
  • Ability to prioritize objectives from multiple projects, adhere to scheduled timelines while maintaining flexibility and attention to detail
  • Experience working in a highly automated/high volume manufacturing environment
  • Lead and support a multi-shift operation
  • CAPA Management to drive improvement
  • Strong workflow management experience.

Responsibilities

  • Manages various processes within the department (shift schedules, workflow, training, sample management, data review and reporting) and serves as subject matter expert (SME).
  • Coordinates and facilities QC activities to meet commitments on-time.
  • Ensure QC personnel have appropriate training.
  • Leads planning, coordination and/or review of test method validations, test method transfers and/or equipment qualification/requalification
  • Assist in troubleshooting of test methods and/or equipment as required
  • Responsibility as global lead for Lot testing/qualification activities.
  • Collaborate with other department leaders as appropriate.
  • Authors, review, and/or approves data, SOPs, COAs, and DHRs
  • Monitor, track and publish department metrics.
  • Ensure all QC records and DHR documentation adhere to cGMP/GDP expectations
  • Responsible for final lot release
  • Leads compliance related teams working towards the goal of continuous improvement
  • May be required to lead NCMR, OOT investigations/deviations and to identify corrective actions to prevent reoccurrence
  • Serves as QC representative in cross-functional, cross-departmental working teams and/or working with outside vendors to meet all QC needs
  • Participates in internal and external quality audits
  • Recruit, coach, and develop organizational talent
  • Perform other duties as assigned

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • And additional employee wellness programs
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