Sr. Manager, Project Manager - Small Business Bank

Capital One • McLean, VA

5d • $161,500 - $202,800 • Hybrid

About The Position

As a Senior Manager, Project Manager on Capital One’s Small Business Bank team, you will drive strategy and execute high-priority projects, leading a diverse team of associates to deliver processes that improve business efficiency and results. You will create and modify processes, collaborate with leaders, and influence outcomes that affect the company’s bottom line and well-managed objectives. You will define process improvements, including the creation and evolution of tools, gain buy-in, and drive execution across the business. You will monitor data trends, establish benchmarks or thresholds to support data integrity, and educate and partner with stakeholders to ensure processes are appropriately executed.

This is a hybrid role. Associates spend three days per week in person at one of the offices listed in the posting. Fridays are enterprise-wide virtual work days; Monday through Thursday are in-person days.

The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One offers a comprehensive set of health, financial, and other benefits; eligibility varies by employment status and management level.

Requirements

• At least 7 years of Project Management experience.
• At least 3 years of Process Management experience.

Nice To Haves

• Bachelor’s Degree or Military Experience.
• PMP, Lean, Agile, or Six Sigma certification.
• At least 8 years of Project Management experience.
• At least 1 year of People Management experience.
• At least 5 years of Process Management experience.
• At least 2 years of experience in Compliance or Risk Management.

Responsibilities

• Lead moderate to large, complex projects and programs, providing strategic direction to projects, peers, and direct reports.
• Design, develop, and manage project plans in a complex, dynamic environment, revising plans as requirements change.
• Ensure projects are appropriately documented to mitigate risk and delivered on time.
• Use problem-solving and influencing skills to ensure project plans deliver their intended outcomes.
• Partner cross-functionally with project customers to provide strategic and tactical thought partnership and drive delivery.
• Build relationships and collaborate with stakeholders to deliver commitments.
• Influence project and program efforts.
• Establish structure to manage work in a dynamic, complex environment.
• Coach and develop a team of associates.
• Drive process improvements aligned with customer outcomes by decomposing customer needs and defining deliverables and timelines.
• Analyze, identify, and correct data issues in systems used or owned by a department.
• Communicate and partner with stakeholders at all levels to manage, inform, and influence outcomes.
• Manage and lead a team of associates.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed