Small Business Market Manager

Midland States Bank•St. Louis, MO

1d•$77,000 - $105,000

About The Position

The Small Business Market Manager is responsible for acquiring, retaining, and expanding small business banking customers within assigned branch markets. The role develops new business relationships, deepens existing client relationships, and delivers tailored financial solutions that align with small business owners’ objectives and support overall bank growth. The position includes outside sales, relationship management, account opening, credit and financial analysis, loan portfolio oversight, and compliance responsibilities. Occasional travel may be required for training, team meetings, and due diligence events. Work in a Midland office may be required to support collaboration and internal and external customers.

Requirements

Bachelor’s degree in Finance, Business, Accounting, or a related field, or equivalent relevant experience.
Minimum of 3 to 5 years of direct sales experience in banking or financial services.
Demonstrated success meeting or exceeding sales and production goals over multiple years.
Experience analyzing financial statements and loan applications using established underwriting criteria.
Proficiency in job-related computer applications and CRM systems.
Strong oral, written, and interpersonal communication skills.
Strong organization and time management skills.
Strong attention to detail.
Ability to work independently and as part of a team.

Responsibilities

Develop and cultivate small business customer relationships through outside sales, networking, and community engagement.
Build and manage a pipeline of prospective business clients through referrals, cold calling, and participation in local business organizations and events.
Deliver banking solutions, including business deposit accounts, lines of credit, credit cards, owner-occupied commercial real estate lending, and treasury management referrals.
Open and manage new accounts in accordance with established procedures, initiate credit applications, and identify appropriate financial solutions.
Analyze financial information and credit bureau reports to assess borrower needs, identify opportunities, and support sound credit decisions.
Follow underwriting guidelines and loan closing procedures, ensuring accurate documentation and proper disbursement of funds.
Manage and retain client relationships by expanding product use across business and personal banking services.
Develop and execute relationship plans that integrate additional Midland resources to support client growth and retention.
Maintain accurate and timely activity tracking in the Client Management System.
Proactively manage loan portfolios, minimize delinquencies through collection efforts, and ensure timely receipt of required client reporting.
Maintain compliance with applicable regulations, including the Bank Secrecy Act (BSA).
Perform other duties as assigned.