Small Business Market Manager

Midland States Bank•St. Louis, MO

4d•$77,000 - $105,000•Hybrid

About The Position

This position is responsible for the acquisition, retention, and expansion of small business banking customers within assigned branch markets. The role focuses on developing new business relationships, deepening existing client relationships, and delivering tailored financial solutions that align with the strategic objectives of small business owners while supporting overall bank growth.

Requirements

Bachelor’s degree in Finance, Business, Accounting, or related field, or equivalent relevant experience
Minimum of 3 to 5 years of direct sales experience in banking or financial services
Demonstrated success in meeting or exceeding sales and production goals over multiple years
Experience analyzing financial statements and loan applications using established underwriting criteria
Proficiency in job-related computer applications and CRM systems
Strong oral, written, and interpersonal communication skills.
Strong organization and time management skills.
Strong attention to detail.
Ability to work independently and as part of a team.

Responsibilities

Develop and cultivate relationships with small business customers through proactive outside sales, networking, and community engagement activities
Build and manage a consistent pipeline of prospective business clients through referrals, cold calling, and participation in local business organizations and events
Deliver comprehensive banking solutions including business deposit accounts, lines of credit, credit cards, owner-occupied commercial real estate lending, and treasury management referrals
Open and manage new accounts in accordance with established procedures, including initiating credit applications and identifying appropriate financial solutions
Analyze financial information and credit bureau reports to assess borrower needs, identify opportunities, and support sound credit decisions
Adhere to underwriting guidelines and loan closing procedures, ensuring accuracy of documentation and proper disbursement of funds
Manage and retain client relationships by expanding product utilization across both business and personal banking services
Develop and execute relationship plans that integrate additional Midland resources to support client growth and retention
Maintain accurate and timely activity tracking within the Client Management System
Proactively manage loan portfolios, including minimizing delinquencies through effective collection efforts and ensuring timely receipt of required client reporting
The role requires occasional travel for training, team meetings, and due diligence events.
May require work in a Midland office to ensure collaboration and support of internal and external customers.
Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
Other duties as assigned.