Sr Manager, Project Manager (Hybrid)
About The Position
Enterprise Business Services Transformation team is looking for a full-time Project Manager to support transformation projects and continuous improvement initiatives through effective leadership and execution. This role involves leading and coordinating prioritized cross-functional projects or operational initiatives on behalf of PMO leadership, assembling cross-functional teams to drive critical outcomes, and supporting Business Services leadership in managing key stakeholder relationships and expectations across the program. The Project Manager will oversee the development of requirements documentation and related technical specifications, lead the effort with the project team to develop risk and issue mitigation, and establish and maintain processes to manage scope over the project lifecycle. They will monitor and assign resources, report project outcomes and risks, and manage all project phases, including initiation, planning, execution, monitoring, control, and closure for multiple projects of varied complexity. The role requires creating project plans, analyzing project progress, ensuring projects are delivered on time within scope and budget, and collaborating with other departments. The Project Manager will lead communication with stakeholders and team members and present to functional leadership regarding project status and options to address critical issues, while managing project costs to budget. They will also develop close working relationships to provide insightful recommendations and guidance to improve current processes, achieve efficiency and cohesiveness, and optimize end-to-end business processes.
Requirements
- Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an Advanced Degree in a related field and minimum 7 years experience
- 5+ years of experience assembling and leading cross-functional teams, coordinating projects, and driving critical outcomes.
- 5+ years of experience supporting business service leaders by managing stakeholder relationships and aligning expectations across programs.
- Demonstrated expertise in developing documentation and technical project specifications to address business needs, including system implementations or enhancements, regulatory changes, process/policy updates, and technology upgrades.
- Prior experience in leading project teams to develop and execute risk mitigation strategies to achieve productivity, quality, and organizational goals.
- Demonstrated experience establishing and maintaining project scope management processes, set quality and performance standards, and assess and manage risks across multiple projects.
- U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Nice To Haves
- PMP certification or equivalent professional project management experience
- Challenge the status quo and facilitate different perspectives to drive solutions
- Demonstrate credibility and positive energy
- Able to think outside of the box, thrive in ambiguous and stressful situations
- Innovative capabilities, agile mindset requiring strategic thinking and foresight
Responsibilities
- Lead and coordinate prioritized cross functional projects or operational initiatives on behalf of PMO leadership.
- Assemble cross functional teams to drive critical outcomes
- Support Business Services leadership in managing key stakeholder relationships and expectations across the program, leveraging proper communication and risk management techniques
- Oversee the development of requirements documentation and related technical specifications to address business needs: system implementations or enhancements, regulatory changes, process/policy modifications, technology upgrades, etc.
- Leads the effort with the project team to develop risk and issue mitigation to meet productivity, quality, and organizational goals
- Establish and maintain processes to manage scope over the project lifecycle, setting project quality and performance standards, and assessing and managing risk within and across multiple projects
- Monitor and assign resources appropriately to streamline project efficiency and maximize deliverable outputs
- Report project outcomes and risks to the appropriate management channels as needed, escalating issues as necessary based on project work plans
- Manage all project phases, including initiation, planning, execution, monitoring, control, and closure for multiple projects of varied complexity
- Create project plans, including deliverables, activities, and timelines
- Analyze project progress and when necessary, adapt scope timelines and costs to ensure the project team adheres to project requirements
- Ensures all projects are delivered on time within the stipulated scope and budget
- Works collaboratively with other departments impacting the project
- Leads communication with stakeholders and team members through the completion of the project
- Presents to functional leadership regarding the status of projects and options to address critical issues, while managing project costs to budget.
- Develops close working relationships to provide insightful recommendations and guidance to improve the current processes, achieve efficiency and cohesiveness to optimize end to end business processes
Benefits
- medical
- dental
- vision
- life insurance
- short-term disability
- long-term disability
- 401(k) match
- flexible spending accounts
- flexible work schedules
- employee assistance program
- Employee Scholar Program
- parental leave
- paid time off
- holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
