Sr. Manager, Project Management

Macy's•New York, NY

About The Position

The Senior Manager, Campaign Management oversees the planning and execution of marketing campaigns and production workflows across the enterprise. This role suits a highly organized, results-driven project management leader who thrives in a fast-paced, high-volume environment and balances hands-on execution with team leadership and cross-functional collaboration. The Senior Manager manages multiple projects simultaneously, ensuring operational excellence and strong alignment across creative, marketing, production, digital, and media teams. This role plays a critical part in translating business priorities into clear, actionable plans and delivering work that drives brand growth, customer engagement, and revenue.

Requirements

Proven ability to lead end-to-end campaign and project execution, managing timelines, budgets, quality standards, and dependencies across multiple concurrent initiatives while maintaining speed to market.
Demonstrated experience coaching and developing high-performing managers and specialists, fostering a culture of accountability, collaboration, problem-solving, and continuous improvement in matrixed environments.
Strong capability to partner effectively with marketing, creative, production, digital, media teams, and external vendors to align on goals, deliverables, and timelines with clear, consistent communication.
Expertise in managing complex project calendars and production workflows, with a track record of identifying and implementing best practices that streamline operations and improve efficiency at scale.
Deep knowledge of omnichannel campaign delivery, including paid media, email, in-store, digital, and social, with the ability to translate business priorities into integrated, executable plans.
Proven skill in tracking project milestones and campaign performance, delivering executive-ready updates, insights, and recommendations informed by data, outcomes, and industry trends.
Experience working with marketing technology and project management tools (e.g., Adobe Workfront, DAMs) and leveraging performance analytics to drive execution and accountability.
Ability to operate at both strategic and hands-on levels, applying strong judgment, organization, and problem-solving skills in high-pressure, fast-paced environments.
Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
7-plus years of progressive experience in campaign management, marketing operations or related disciplines.
Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
Able to work a flexible schedule based on department and company needs.

Responsibilities

Lead end-to-end project and campaign execution, ensuring timelines, budgets, quality standards, and alignment with business objectives and marketing goals. Oversee production workflows and deliverables across multiple concurrent initiatives. Proactively identify and resolve bottlenecks to maintain speed to market.
Coach and support a high-performing team of managers and specialists. Foster a culture of collaboration, accountability, problem-solving, and innovation. Partner on resource planning and workload management to optimize team efficiency and performance.
Partner closely with internal teams (marketing, creative, production) and external vendors to align on goals, deliverables, and timelines. Ensure clear, consistent communication across all phases of each project.
Manage multiple project calendars and schedules while identifying and implementing best practices to streamline workflows and improve operational efficiency.
Track project milestones and campaign performance. Deliver clear progress updates and actionable insights to leadership and stakeholders. Provide recommendations informed by project outcomes and relevant industry trends.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
In addition to the essential duties mentioned above, other duties may be assigned.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement