Sr. Manager, Project Management

Nextpower•Nashville, TN

2d•Hybrid

About The Position

The Sr. Manager, Project Management is based in Nextpower’s Nashville, Tennessee office and follows either a hybrid schedule of three days onsite and two days off-site, or works remotely in Tennessee with an expectation to spend one week per month in the Nashville office. The role manages projects from purchase order through commissioning, oversees project teams and customer portfolios, and provides technical support while maintaining customer satisfaction. It also covers project finances, logistics, product delivery, safety, and customer advocacy within the company. The Sr. Manager is responsible for personal safety and shares responsibility for the safety of Nextpower staff, contractors, and visitors at project sites. The role manages one or more direct reports, supports their success and development, and provides customers with product and systems expertise. The position works cross-functionally to deliver projects on time, resolve quality and customer-care issues, and provide customer-informed recommendations to product teams. Nextpower describes itself as a clean-energy technology company supporting utility-scale solar power plants and is an equal opportunity employer committed to an inclusive environment.

Requirements

Minimum 8–12 years of project management experience in energy, construction, mining, or oil and gas fields.
Bachelor’s degree in Mechanical Engineering or equivalent experience.
Strong project management skills and qualifications.
Excellent customer service skills.
Experience interfacing with supply chain procurement and logistics.
Experience and aptitude in customer support and O&M issues.
Excellent verbal and written communication skills.
Demonstrated leadership capabilities.
Passion for solar or renewable energy.
Strong knowledge of PV technology and its applications.
Understanding of WHS principles and safety management.

Nice To Haves

Hands-on experience with photovoltaic tracking solar systems.

Responsibilities

Take responsibility for personal safety and shared responsibility for the safety of Nextpower staff, contractors, and visitors at project sites; apply WHS principles and safety management.
Read, understand, and comply with Nextpower policies and procedures.
Manage groups of projects from purchase order through commissioning and take ownership of all project aspects.
Manage one or more direct reports and customer portfolios, and oversee direct reports’ success and development.
Provide technical support and product and systems expertise to customers, delivering a strong customer experience.
Develop and maintain technical understanding of PV solar tracking systems and associated tools.
Communicate resolutions to customer issues and maintain a strong customer-care experience.
Coordinate project tool orders and ensure tools and training are available.
Manage project P&L, including revenue forecasting, invoicing, cash flow, and cost management.
Provide field support for installation and quality control, and drive resolution of quality issues through Non-Conformance Report and Construction Deviation Report processes.
Coordinate and drive on-time delivery of products from purchase order through delivery, working with Design Engineering, Supply, Logistics, freight forwarders, and customers.
Establish, measure, and report customer-care key performance indicators to drive behavior and performance.
Contribute to cross-functional product teams with recommendations informed by systems integration expertise and customer needs and feedback.
Support product development, sales, and marketing as requested.
Advocate for customers within NEXTracker.