Sr. Manager, Project Management

Nextpower•Nashville, TN

1d•Hybrid

About The Position

The Sr. Manager, Project Management will be based in Nextpower’s Nashville, Tennessee office on a hybrid schedule of three days onsite and two days off-site, or may work remotely in Tennessee with the expectation of spending one week per month in the Nashville office. The role manages groups of projects from purchase order through commissioning, providing technical support and maintaining customer satisfaction. It also oversees project teams and direct reports, manages project finances and logistics, and advocates for customer needs within the company. The position has shared responsibility for the safety of Nextpower staff, contractors, and visitors at project sites, and requires understanding and following workplace health and safety principles and company policies. The Sr. Manager supports customers with product and systems expertise, coordinates tools and training, and helps resolve installation and quality issues. The role also works cross-functionally with design engineering, supply, logistics, freight forwarders, product teams, sales, and marketing to support project delivery and product development.

Requirements

Minimum 8–12 years of project management experience in energy, construction, mining, or oil and gas fields.
Bachelor’s degree in Mechanical Engineering or equivalent experience.
Strong project management skills and qualifications.
Excellent customer service skills.
Experience interfacing with supply chain procurement and logistics.
Experience and aptitude in handling customer support and operations and maintenance issues.
Excellent verbal and written communication skills.
Demonstrated leadership capabilities.
Passion for solar or renewable energy.
Strong knowledge of PV technology and its applications.
Understanding of workplace health and safety principles and safety management.

Nice To Haves

Hands-on experience with photovoltaic tracking solar systems.

Responsibilities

Take responsibility for personal safety and share responsibility for the safety of Nextpower staff, contractors, and visitors at project sites.
Understand and comply with Nextpower company policies and procedures.
Manage groups of projects from purchase order through commissioning and take ownership of all project aspects.
Manage one or more direct reports responsible for customer portfolios.
Oversee the success and development of direct reports.
Provide technical support to customers and deliver product and systems expertise.
Develop and maintain technical understanding of PV solar tracking systems and associated tools.
Provide a strong customer care experience and communicate resolutions to customer issues.
Coordinate ordering project tools and ensure tools and training are available for projects.
Manage project P&L, including revenue forecasting, invoicing, cash flow, and cost management.
Provide field support for installation and quality control, including resolving quality issues through Non-Conformance Report and Construction Deviation Report processes.
Coordinate and drive on-time delivery of products from purchase order through delivery, working with Design Engineering, Supply, Logistics, freight forwarders, and customers.
Establish, measure, and report customer-care key performance indicators to drive behavior and performance.
Contribute to cross-functional product teams with recommendations based on systems integration expertise and customer needs and feedback.
Support product development, sales, and marketing as requested.
Advocate for customers within Nextpower.