Sr. Manager - Project Management

CVS Health•Hartford, CT

22h•$82,940 - $182,549

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Sr. Manager, ACS Project Management will support transformational and operational priorities across the organization responsible for driving workstream execution across complex transformation initiatives. This role partners closely with business, program, technology, and operational stakeholders to manage project plans, milestones, dependencies, risks, governance deliverables, and executive-ready reporting. The Senior Manager translates project direction into actionable workstream movement, ensuring delivery stays visible, coordinated, and aligned to leadership priorities.

Requirements

5-8 years of experience in project management, program management, PMO, or a related field
PMP, or related certification
Experience leading complex cross-functional projects or workstreams from planning through implementation
Experience managing project plans, milestones, dependencies, risks, and delivery sequencing
Experience supporting governance forums, milestone reporting, and leadership visibility for active transformation work
Experience creating executive-facing materials, reporting, and strategic summaries for senior leadership
Experience translating ambiguous or emerging business needs into scalable tools, operating approaches, and execution practices
Experience coordinating across business, product, technology, and operational stakeholders to move work forward
Experience identifying delivery gaps, surfacing risks early, and driving issue resolution to maintain momentum
Strong analytical, organizational, and problem-solving skills
Strong systems thinking and business acumen, with the ability to connect operational work to broader business outcomes
Demonstrated ability to influence cross-functional stakeholders and drive alignment without direct authority
Exceptional verbal and written communication skills, including executive-facing synthesis, strategic framing, and facilitation
Ability to navigate ambiguity, structure complex work, and drive clarity across competing priorities
Ability to represent work in leadership-facing settings with clear communication and sound judgment
Bachelor’s degree required, or equivalent experience, preferably in Business, Healthcare Administration, Operations Management, or a related field.

Nice To Haves

Experience in healthcare, managed care, operations, transformation, or similarly complex matrixed environments
Experience supporting large-scale transformation initiatives involving business and technology partnership
Experience with project planning, reporting, and collaboration tolls used to drive delivery visibility and execution
8-10 years of experience in project management, program management, PMO, or a related field

Responsibilities

Manage project activities, milestones, risks, dependencies, and sequencing from planning through implementation
Build and maintain actionable project plans, milestones, sequencing, and dependency tracking
Drive issue resolution, escalation management, and follow-up across cross-functional stakeholders
Ensure workstream deliverables remain aligned to program priorities, timing, and readiness expectations
Guide workstreams through execution using structured project management practices and clear cross-functional coordination
Enable executive visibility through structured reporting, portfolio signal, and executive-ready framing of strategic and operational work
Synthesize complex initiatives, risks, and cross-functional issues into concise, decision-useful updates for senior leadership
Translate operational complexity into clear signals that support leadership understanding, prioritization, and decision-making
Develop executive reporting artifacts, narrative updates, and summary materials that strengthen transparency, comparability, and insight across workstreams
Deliver presentations and updates that support decision-making, alignment, and leadership visibility across complex initiatives
Develop concise, executive-ready updates that translate detailed project activity into clear signal for leadership
Partner with program and functional leaders to align on priorities, decision, timing, and delivery risks
Facilitate discussions across business, project, and technology teams to maintain momentum and cross-functional coordination
Present project and workstream status to senior leaders and governance forums as needed
Keep leadership informed of progress, interdependencies, risks, and mitigation strategies
Coordinate implementation planning activities, including readiness checkpoints, handoffs, and go-live support needs
Partner with operational and technical teams to ensure key deliverables are sequenced appropriately for execution
Support issue triage, dependency management, and readiness planning for major milestones and releases
Help translate broader program goals into concrete execution steps across participating teams