Sr. Manager, Program Management Operations – Legal Affairs

T-Mobile USA•Bellevue, WA

2d•Onsite

About The Position

The Legal Operations team is looking for a transformative leader to deliver strategic projects for T-Mobile’s fast-paced Legal Department. As a Sr Manager, Legal Program Management, this role will lead a small team that facilitates cross-functional transformation initiatives and provides program management support for technical solutions. We’re looking for a master communicator and collaborator, who’s deeply skilled in process improvements and looking to lead big projects with major impact.

Requirements

7+ years experience leading large-scale, transformational projects and programs.
Experience building detailed work-back and project plans, requirements and user stories, As-Is vs To-Be process flows, project status communications.
Full understanding of technical development cycles.
Deep knowledge of corporate enterprise operations, and a proven track record of building a network across departments.
Strong communication and collaboration skills.
Able to confidently present across all levels and departments, including the ability to distill the complex to the simple within your presentations and influence leaders to take action.
Experience managing small to mid-sized teams while managing your own portfolio of projects.
This is a manager-doer position which will require empathetic leadership and the ability to manage both staff and cross-functional colleagues.
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

Experience with Legal departments is helpful, but a growth mindset and natural curiosity is essential.
In this role, you will need to quickly learn legal processes particular to the Company and will be exposed to substantive legal issues.

Responsibilities

Dive deep to understand Legal department processes and utilize that knowledge to drive strategic, transformational outcomes.
Develop a wide network of collaborators within Legal and across the company.
Adapt to corporate and environmental changes, keeping track of new procedures, stakeholders, and/or approvals needed to drive Legal programs forward.
For in-flight projects, work with Legal leaders to develop strategic outcomes, success measurements, and end-to-end execution plans; liaise between Legal staff and technical developers to draft requirements for automation and workflow improvements; collaborate with cross functional stakeholders to drive the projects forward.
Develop digestible team reporting to consolidate and track multiple projects.
For launched programs, create procedures and ongoing KPIs to continuously measure our operational model against department goals; analyze KPIs, financials and process flows to target and prioritize areas for improvement.
Conduct due diligence into root causes, design and drive new projects as needed achieve the improvements you’ve surfaced.