RN Risk Manager, Legal Affairs

UT Southwestern Medical Center•Dallas, TX

About The Position

The RN Risk Manager reviews patient concerns and grievances, analyzes medical records, collaborates with clinical staff, and drafts responses to patients or other requestors. The role advises faculty, residents, students, and employees on patient communications, risk management, potential liability, and administrative policies, and supports quality review activities. The position prepares and reviews medical records for legal evaluation, coordinates expert reviews, and assists with discovery responses and document collection. It also supports Professional Liability Committee meetings and agendas, coordinates resolution of patient concerns with affiliated institutions and healthcare partners, and assists with risk management education and presentations. Other duties may be assigned.

Requirements

  • Bachelor's degree in Nursing.
  • Four years of experience, including at least two years of clinical nursing experience.
  • Registered Nurse (RN) license issued by the Texas Board of Nurse Examiners upon hire.

Nice To Haves

  • Two years of experience in risk management, quality assurance, case management, a related healthcare management field, or a legal field.

Responsibilities

  • Review and analyze medical records to investigate patient concerns about care and grievances.
  • Obtain input from clinical providers and supervisors and draft administrative responses to patients; communicate directly with patients or other requestors as needed.
  • Advise faculty, residents, students, and employees on patient communications, risk management, potential liability, and administrative policies.
  • Provide support for quality review processes.
  • Review and prepare medical records for legal review, evaluate cases for legal merit, coordinate expert reviews, and assist with discovery responses and locating requested documentation.
  • Prepare or assist in preparing Professional Liability Committee agendas and materials, and participate in committee meetings.
  • Coordinate management of patient concerns with counterparts at affiliated institutions.
  • Assist with risk management presentations for faculty, residents, and employees.
  • Perform other duties as assigned.

Benefits

  • PPO medical plan, available day one at no cost for full-time employee-only coverage.
  • 100% coverage for preventive healthcare with no copay.
  • Paid Time Off, available day one.
  • Retirement programs through the Teacher Retirement System of Texas (TRS).
  • Paid parental leave benefit.
  • Wellness programs.
  • Tuition reimbursement.
  • Public Service Loan Forgiveness (PSLF) qualified employer.
  • On-site childcare.
  • Paid holidays.
  • Merit increases.
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