Sr. Manager, Product Manager, Communications Compliance Technology

Charles Schwab Inc.•Austin, TX

4d•$118,000 - $172,000•Onsite

About The Position

At Schwab, the Communications Compliance Technology team develops solutions supporting the creation, review, approval, retention, and traceability of regulated communications. The team works across Compliance, Risk, Legal, Marketing, Operations, and Technology to help communications platforms meet regulatory and governance expectations while providing streamlined, intuitive experiences for business users. The Product Manager defines the product vision, strategy, and roadmap for enterprise communications compliance and traceability capabilities. The role translates regulatory requirements, business priorities, and user needs into product initiatives, prioritized backlogs, and measurable outcomes. In partnership with product owners, designers, architects, engineers, and business stakeholders, the Product Manager guides solutions through the development lifecycle, from discovery and requirements definition through user acceptance testing, release readiness, and adoption. The role strengthens end-to-end workflows for communication approval, publication, retention, and retirement, and improves connections among approved content, metadata, repositories, and publishing destinations. Through data-informed prioritization and cross-functional leadership, the Product Manager identifies opportunities to automate manual work, improve consistency, and strengthen preventive and detective controls. This work enhances audit readiness, reduces operational and compliance risk, and enables more transparent and efficient management of regulated communications. The selected candidate is expected to work on site in the specified location(s). Applicants must be currently authorized to work full time in the United States without employer sponsorship. The role is also eligible for bonus or incentive opportunities in addition to the salary range.

Requirements

Bachelor’s degree in business, technology, communications, finance, compliance, or a related field.
5+ years of experience in product management, business analysis, program management, or a related discipline.
Experience delivering technology solutions for regulated business processes, governance workflows, or compliance-related capabilities.
Strong knowledge of Agile product management and the product development lifecycle, including defining requirements, managing backlogs, and establishing acceptance criteria and success measures.
Ability to translate business objectives, regulatory obligations, technical constraints, and customer needs into clear product priorities.
Demonstrated ability to facilitate cross-functional discussions, resolve competing priorities, and communicate product roadmaps and recommendations to senior leaders.
Ability to use operational data, customer feedback, and risk considerations to guide decisions and improve product outcomes.
Currently authorized to work in the United States on a full-time basis without employer sponsorship.

Nice To Haves

Experience supporting communications compliance, disclosure management, content governance, records management, or marketing review processes.
Familiarity with financial services, regulatory communications, enterprise risk management, or other highly regulated environments.
Knowledge of approval workflows, audit requirements, records retention, metadata management, and content lifecycle governance.
Experience implementing or managing workflow platforms, content management systems, or governance technologies.
Experience with Jira, Azure DevOps, Workfront, SharePoint, or comparable product and workflow management platforms.
Product Owner, Agile, Scrum, or SAFe certification.
Experience developing adoption, change management, and communication strategies for enterprise technology solutions.

Responsibilities

Define the product vision, strategy, and roadmap for enterprise communications compliance and traceability capabilities.
Translate regulatory requirements, business priorities, and user needs into product initiatives, prioritized backlogs, and measurable outcomes.
Guide solutions through the development lifecycle, from discovery and requirements definition through user acceptance testing, release readiness, and adoption.
Strengthen end-to-end workflows for communication approval, publication, retention, and retirement.
Improve connections among approved content, metadata, repositories, and publishing destinations.
Use data-informed prioritization and cross-functional leadership to identify opportunities to automate manual work, improve consistency, and strengthen preventive and detective controls.
Enhance audit readiness and reduce operational and compliance risk through improved transparency and efficiency in regulated communications management.
Facilitate cross-functional discussions, resolve competing priorities, and communicate product roadmaps and recommendations to senior leaders.
Use operational data, customer feedback, and risk considerations to guide decisions and improve product outcomes.