Sr. Manager - Process Improvement, Lean Manufacturing Specialist

McKesson•Columbus, OH

1d•$96,900 - $161,500•Hybrid

About The Position

CoverMyMeds is seeking a strategic and hands-on Sr. Manager - Process Improvement, Lean Manufacturing Specialist to lead continuous improvement initiatives across our Third-Party Logistics (3PL) organization. This role is responsible for driving operational excellence through Lean methodologies, value stream optimization, process redesign, and performance improvement initiatives that enhance service, quality, productivity, and cost outcomes. As a leader within the Continuous Improvement team, you will partner with operational leaders, cross-functional stakeholders, and key client accounts to identify opportunities, implement sustainable solutions, and deliver measurable business results. This position combines people leadership, process excellence expertise, and business partnership to help shape the future of our pharmaceutical distribution and logistics operations. Our preferred candidate would reside in the areas of Louisville KY, Erlanger KY or Mason OH where our Distribution Centers to support occasional on-site work at our distribution centers, but we may consider a well-qualified, fully remote candidate.

Requirements

Degree or equivalent experience, and typically has 9+ years of relative professional experience and 1+ years of supervisory and/or management experience
Proven experience leading Lean Manufacturing, Continuous Improvement, Operational Excellence, or Business Process Improvement initiatives
Experience managing and developing teams in a business, operations, distribution, manufacturing, logistics, or supply chain environment
Demonstrated expertise applying Lean methodologies, Kaizen facilitation, value stream mapping, process optimization, and structured problem-solving techniques
Experience influencing cross-functional stakeholders and driving enterprise-wide change initiatives
Strong business acumen with the ability to balance operational improvement objectives with customer and business needs
Ability to manage multiple strategic initiatives simultaneously while delivering measurable results

Nice To Haves

Lean Manufacturing, Lean Practitioner, Lean Leader, Six Sigma Green Belt, Black Belt, or equivalent certification
Experience within the pharmaceutical, healthcare, life sciences, medical products, healthcare distribution, or pharmaceutical distribution industries
Experience in warehousing, fulfillment, distribution center operations, supply chain, third-party logistics (3PL), or manufacturing operations
Experience supporting strategic customer-facing initiatives and partnering directly with external clients
Strong analytical and financial acumen with the ability to connect process improvements to business outcomes
Experience working with senior leaders and influencing decisions in complex organizations
Excellent communication and executive-level presentation skills
Industrial engineering or operations engineering experience is a plus
Demonstrated success improving service, quality, productivity, cost, and customer satisfaction metrics

Responsibilities

Champion a culture of Operational Excellence and continuous improvement across the organization
Lead enterprise-wide Lean initiatives, Kaizen events, and value stream improvement efforts that drive measurable business outcomes
Identify, prioritize, and execute strategic process improvement projects aligned to operational and financial objectives
Establish, standardize, and monitor KPIs that support productivity, quality, service, and cost improvement goals
Partner with business leaders to align continuous improvement strategies with organizational priorities
Develop and maintain operational policies, procedures, and best practices that support scalable growth
Analyze business performance and operational trends to proactively identify opportunities for optimization and risk reduction
Lead complex process redesign initiatives focused on improving efficiency, reducing waste, enhancing service delivery, and strengthening customer satisfaction
Utilize Lean Manufacturing principles, value stream mapping, root cause analysis, and structured problem-solving methodologies to deliver sustainable improvements
Facilitate cross-functional workshops and Kaizen events to accelerate operational performance improvements
Evaluate current business processes and recommend innovative solutions that enhance operational effectiveness
Serve as a trusted advisor to internal stakeholders and strategic client partners
Collaborate closely with account management, client services, operations, transportation, procurement, quality, regulatory, and customer service teams to deliver business results
Support key client initiatives by identifying opportunities to improve operational performance, service delivery, and customer experience
Influence stakeholders at all levels through clear communication, data-driven recommendations, and strong business acumen
Lead, mentor, and develop a small team of continuous improvement professionals
Foster a culture of accountability, collaboration, innovation, and continuous learning
Build organizational Lean capabilities by coaching team members and business partners on Lean principles and methodologies
Guide project prioritization and resource allocation to maximize impact across the business