Sr. Manager, Operations Program Management, Amazon Leo

Amazon • Bellevue, WA

1d

About The Position

As the Sr. Manager, TPM in the ProdOps Organization, this role leads the
Operations Program Management (OPM) team in establishing and scaling and
sustaining the LEO Production System (LPS). As the architect of the LEO
Production System (LPS), this position leads the transformation of LEO's
manufacturing operations from initial production (LRIP) to full rate production
and efficiency. The role's primary impact extends beyond traditional program
management, serving as the driving force behind establishing best-in-class
manufacturing facilities that balance quality, efficiency, and scalability. The
OPM team serves as a central pillar of LPS alongside Value Stream Leaders (VSL)
and Production Managers, driving standardization and continuous improvement
across manufacturing operations. This position uniquely combines strategic
leadership with hands-on manufacturing expertise and problem solving, requiring
the ability to identify and implement scalable solutions while maintaining
production quality and efficiency.

Core ownership spans three critical dimensions of LEO's manufacturing
operations. First, the role owns the design and implementation of LPS, a
comprehensive operating model which establishes the fundamental building blocks
of satellite manufacturing excellence for LEO. This includes developing and
implementing tiered mechanisms, establishing KPIs across multiple facilities, creating standardized work practices for 100+ production teams, and implementing
real-time production monitoring systems. Second, the position supports each VSL
with program management functions; developing roadmaps to enable VSL to deliver
their goals while making the right trade-offs across resources, coordinating
across 300 salaried and 1,100 hourly manufacturing FTEs while aligning with
2,000+ FTEs in supporting organizations. Third, the role leads implementation of
continuous improvement initiatives that amplify clusters of excellence across
manufacturing (implementation of processes, adoptions of new technologies,
scaling people development) and drive operational excellence through data-driven
decision making.
Among the most challenging problems this role must solve is the establishment of
standardized, repeatable processes in a highly dynamic manufacturing
environment. This includes developing mechanisms to reduce variation across
production, implementing metrics and tools that enable proactive problem
identification, and advocating for scalable processes that support increased
production volumes while maintaining quality standards. The role must also solve
complex organizational challenges, coordinating across multiple VP organizations
to align priorities and resources while maintaining focused execution on
immediate production needs. This position requires proven ability to influence
organization priorities and technology direction while managing cross-functional
communication to ensure all stakeholders are aligned. Success demands balancing
strategic vision with tactical excellence, driving standardization while
maintaining flexibility to address emerging challenges in LEO's dynamic
manufacturing environment.
The position's success ultimately enables LEO to achieve its ambitious
production targets while maintaining the highest standards of quality and
efficiency. Through the successful implementation of LPS and associated
mechanisms, this role ensures that LEO's manufacturing operations can scale
effectively while continuously improving performance and reducing waste. The
impact extends beyond tactical process implementation to shaping LEO's
manufacturing culture, ensuring that principles of operational excellence,
continuous improvement, and data-driven decision-making become embedded in daily
operations.
This role requires exceptional strategic thinking balanced with tactical
execution capabilities, deep understanding of lean manufacturing principles, and
proven ability to drive change across multiple stakeholder groups. Success
demands the ability to navigate complex technical and organizational challenges
while maintaining unwavering focus on LEO's mission to provide world-class
satellite communication services through efficient, scalable manufacturing
operations.
The OPM team endeavors to define the Leo Production System where there is a
focus on a structured approach to reduce process variation, improve efficiency,
enable effective problem solving, and drive performance with Plan-Do-Check-Act
process. This will be defined across three pillars; Standardization,
Implementation, and Adoption.

Requirements

• Bachelor's degree in Engineering (Industrial or Mechanical), Operations Research, or related fields
• MBA, or 7+ years of professional or military experience
• 8+ years of manufacturing or manufacturing engineering experience
• 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
• Experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion
• 6+ years of performance metrics, process improvement or lean techniques experience
• Experience coordinating projects across organizations that span hundreds or thousands of people
• 4+ years of communicating with and presenting to executive and senior audiences experience

Nice To Haves

• Knowledge of process improvement, ideally including Lean, Kaizen and Six Sigma
• Experience coaching senior leaders and managers with strong talent assessment skills
• Experience in aviation regulatory compliance

Responsibilities

• Developing and implementing roadmaps that support VSL goals.
• Establishing and managing KPIs for safety, quality, delivery, and cost performance across VSLs
• Driving implementation of continuous improvement processes and technology initiatives across manufacturing operations
• Providing comprehensive support for tiered mechanisms, process documentation, and reporting
• Proactively leading RCA and problem-solving activities that are risks to productions

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager