Sr Manager of Software Engineering - Full Stack

JPMorgan Chase & Co.•New York, NY

About The Position

This is your chance to change the path of your career and guide a team to success at one of the world’s leading financial institutions. As a Sr Manager of Software Engineering at JPMorgan Chase within Consumer & Community Banking (CCB) — Commerce Payments, you lead an agile engineering team delivering backend platforms that support Provisioning and Stored Cards. You manage day-to-day implementation activities by identifying and escalating issues and ensuring your team’s work adheres to compliance standards, business requirements, and tactical best practices.

Requirements

6+ years of software engineering experience, with demonstrated progression in scope/ownership and production delivery.
Hands-on experience with AI (e.g., Co-Pilot, LLM).
Experience with Java.
Experience leading technology projects (planning, execution, delivery accountability, risk management).
Experience managing technologists (coaching, feedback, hiring/interviewing, career development, performance management).
Proficient in automation and continuous delivery methods, including CI/CD and quality gates.
Proficient in all aspects of the Software Development Life Cycle (design, build, test, release, operate).
Advanced understanding of agile engineering practices such as CI/CD, application resiliency, and security-by-design.
Practical cloud-native experience (AWS) building and operating services in production.
In-depth understanding of financial services technology environments and operating within enterprise controls/compliance expectations.
Degree (or equivalent experience) in Computer Science, Engineering, Mathematics, or a related field.

Nice To Haves

Hands-on code-level experience (player/coach)
Experience with Kafka
Experience with Cassandra (data modeling, performance, operational considerations) or similar distributed NoSQL stores.
Payments domain exposure, especially provisioning platforms.

Responsibilities

Provide guidance to a team of software engineers on daily tasks, execution, and delivery priorities.
Set expectations for team output, engineering practices, and collaboration (design reviews, code reviews, testing, documentation, operational readiness).
Anticipate and manage dependencies with partner teams to deliver products and applications in line with business requirements.
Manage stakeholder relationships and ensure the team’s work aligns with compliance standards, service level expectations, and business requirements.
Establish and reinforce standards for secure, stable, and scalable software, including resiliency and production support practices.
Guide technical direction for Java backend engineering, including service design, performance, reliability, and troubleshooting.
Drive cloud-native delivery on AWS, emphasizing automation, observability, and operational excellence.
Support event-driven architecture delivery using Kafka, including reliability patterns and production troubleshooting.
Encourage responsible, effective use of AI developer tools (e.g., Copilot) to improve productivity while maintaining quality, security, and compliance.
Create a culture of diversity, opportunity, inclusion, and respect for team members and prioritize diverse representation.