Sr. Manager of Individual Giving

Trust For the National Mall•Washington, DC

About The Position

As the leading nonprofit, nonpartisan philanthropic partner of the National Park Service, Trust for the National Mall brings expertise, private funding and in-kind support to time-sensitive restoration and sustainability projects, mobilizes volunteers, and provides educational opportunities to ensure that the National Mall endures and evolves as a vibrant space for all. With over 36 million visits annually to the National Mall, combined with aging infrastructure and the need for better visitor amenities throughout the park, the Trust is helping the National Park Service tackle the more than $800 million needed for critical repairs and improvements. The Trust is at an exciting time in our history as we celebrate nation's 250th anniversary. We are a small but growing team and a fast-paced and dynamic environment. We offer competitive salaries, a comprehensive benefits package, and generous time off policies. The Sr. Manager of Individual Giving plays an important role in building, securing, and expanding support from individuals for the National Mall and the National Park Service (NPS). The Sr. Manager of Individual Giving is an integral member of the Philanthropy Team and reports to the Vice President of Philanthropy. The Sr. Manager of Individual Giving serves as a key member of the Philanthropy Team by strategically managing and growing a portfolio of individual donors to contribute to the Trust's Our Monumental Moment (OMM): Campaign for the National Mall inspired by America's 250th anniversary in 2026 and beyond. In addition to cultivating and soliciting individual donors, the Sr. Manager of Individual Giving manages the digital and direct mail campaigns targeting membership gifts. The Sr. Manager of Individual Giving also contributes to AMERICA'S BALL for THE MALL sponsorship acquisition, membership strategy, donor stewardship, and Philanthropy Team event planning.

Requirements

Experience securing membership gifts and entry-level donations.
Experience designing and implementing individual giving strategy.
Pipeline, donor, and client management expertise.
Exceptional written and verbal communication skills.
Ability to speak articulately both in one-on-one settings and to large groups.
Successful track record of securing individual gifts required.
Self-motivated with strong follow-through.
Strong verbal and written communication and storytelling skills, both internally and externally.
Ability to work independently and as part of a team in a fast-paced environment.
Effective people manager and developer; inclusive leadership
Willingness to take initiative and adapt with a 'can-do' attitude in a fast-paced environment.
Proactive collaboration and ability to anticipate needs with a flexible mindset.
Exhibits high standards of accountability and par excellence customer service and stewardship.
Integrates friendliness and courtesy into all aspects of work.
Participate in building a culture of philanthropy with the organization, Philanthropy Team, and external stakeholders.
Passion for and commitment to the Trust's mission and values.
Bachelor's degree or commensurate experience.
Minimum of 5-8 years experience in non-profit fundraising.
Proven experience in annual fund, membership giving, direct mail, email marketing and/or donor stewardship is preferred.
Proficient in Microsoft Office applications and Salesforce preferred, not required.

Nice To Haves

Proficient in Microsoft Office applications and Salesforce preferred, not required.

Responsibilities

Identify, qualify, cultivate, solicit, and steward individual donors.
Dedicated focus on long-term, strategic stewardship to grow relationships and ultimately, gifts.
Identify, qualify, cultivate, solicit, and steward annual membership, direct mail and digital marketing donors for the OMM Campaign.
Strategically expand individual giving recognition societies through cultivation and stewardship of new members ($1K - $25K+) and steward existing members with the goal of securing campaign commitments where applicable.
Strategically expand the current volume of donors in the entry and mid-level giving streams in partnership with the Sr. Director and VP of Philanthropy.
Evaluate individual stewardship needs to identify opportunities for enhanced engagement.
Collaborate on OMM Campaign planning and stewardship of major campaign donors.
Manage a portfolio of 75-100 individual prospects/donors.
Develop and implement an individual fundraising strategy in partnership with the Sr. Director and VP of Philanthropy.
Participate in Moves Management strategy sessions, MGO Pipeline meetings, and work in collaboration with the Prospect Development Manager.
Maintain accurate, up-to-date records in the Salesforce CRM.
Promote AMERICA'S BALL for THE MALL individual sponsorship and individual ticket purchases to drive attendance.
Promote and drive attendance for other TNM, Philanthropy, and Programs team events.
Contribute to the planning and implementation of Philanthropy and Programs team events.
Develop a deep understanding of the Trust's mission and impact to serve as a key ambassador, expert communicator, and relationship builder both internally and externally.
Serve as a strong external representative for the Trust for the National Mall, developing and maintaining positive relationships with donors.
Actively participate in building organizational and team culture aligned with the Trust's values.
Manage a small team (1-2 individuals) as the individual giving work grows and matures.
Review and edit Communication Team documents, Avalon email for donor acquisition, and donor recognition across all channels.
Other duties as assigned.