Individual Giving Manager

YWCA TULSA INCTulsa, OK
$55,000 - $70,000Onsite

About The Position

The Individual Giving Manager is responsible for supporting YWCA Tulsa’s annual contributed income goal of $6M. This includes meeting revenue goals for individual and major giving, event tickets/attendance, and planned giving.

Requirements

  • Excellent attention to detail – able to catch the smallest typo and remember countless names.
  • Superior communication skills – verbal, written, and web-based.
  • Ability to effectively work with and organize volunteers.
  • Loves to work on a team, but is capable of working with minimal supervision.
  • Advanced computer skills (Microsoft Office with heavy use of Word, Outlook, and Excel)
  • Strong commitment to learning, growth, and continuous improvement.
  • Ability to alleviate and/or mitigate conflict.
  • Works on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.
  • Openness to engaging conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
  • Works effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran.
  • 4-Year bachelor degree preferred.
  • 2-4 years fundraising experience with individual donors and campaigns
  • Highly skilled in all forms of communication – written, verbal
  • Prolonged periods of sitting at a desk and working on a computer.

Responsibilities

  • Identifying, cultivating, and stewarding individual donor relationships.
  • Maintaining a major gifts portfolio of 100-150 donors and regularly soliciting major gifts
  • Strategically manage donor relationships, frequently meeting and corresponding with individual donors, averaging 7-10 touchpoints a year with each donor in your portfolio
  • Develop and maintain a pipeline of prospective major donors through research, referrals, and events
  • Creating, testing, monitoring, and evaluating appeals and campaigns ensuring budget goals are met.
  • Assessing current plans for annual fund donors and implementing improvements.
  • Focusing on the growth and retention of the annual donor pool.
  • Establishing and maintaining Donor Giving Circle to engage major donors. Defined as donors making gifts of $1000 or more.
  • Design and implement a donor stewardship strategy that celebrates and recognizes contributions at all levels.
  • Create personalized thank-you communications, impact reports, and updates that show donors the tangible results of their generosity.
  • Manage donor recognition programs, including events, naming opportunities, and public acknowledgments.
  • Collaborate with fundraising, marketing, and program teams to ensure consistent, heartfelt donor messaging.
  • Coordinate small-scale donor appreciation events and behind-the-scenes experiences that bring our mission to life.
  • Grow the legacy giving program by working with the CEO and Sr. Director of Development and Marketing to identify, cultivate, secure, and steward new gifts
  • Manage two annual education campaigns that help raise the profile of our Smart Giving and Planned Giving programs.
  • Make 3-5 meaningful contacts per month with new prospects and track all donor interactions in the donor database
  • In partnership with Development Operations Manager ensure all individual gifts received are properly entered and restricted per the donors’ intentions in donor CRM database
  • Ensure all interactions and communications with Individual Donors and Sponsors are properly tracked in CRM database to improve relationships and communications with donors and create a giving history for all support
  • Partner with Development Operations Manager and Sr. Director of Development and Marketing in all donor stewardship efforts
  • Other duties as assigned to support Development team efforts
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